MWANDS.COMReviews of mwands.com

MWANDS.COM reviews

603 approved reviews, newest moderated first

John F.
Aug 2, 2019
Replacement part worked fine
Replacement part worked fine. Very helpful on the phone. Very friendly and knowledgeable.
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Preston
Jul 29, 2019
Great service and my order was shipped…
Great service and my order was shipped the same day that I ordered it. Thank you!!!
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James R.
Jul 29, 2019
Batt AC Shut off switch
Sam was very helpful helping me find the item I needed and letting me know I needed a Batt AC Shut off switch instead of a new Controller as other companies tried to sell me . The Switch is what I needed it will shut my system down before I over discharge my batts a great item and shipping was fast Thanks
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Echeverria A.
Jul 26, 2019
It was easy to talk them for ship the…
It was easy to talk them for ship the wind generator.
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James O.
Jul 26, 2019
They were great in helping me decide my…
They were great in helping me decide my product needs. Just need to find a way that I can use my credit card with you guys. What gives?
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Robert M.
Jul 25, 2019
I GOT A SYSTEM THAT HAD TWO CONNECTORS…
I GOT A SYSTEM THAT HAD TWO CONNECTORS BAD,that I had to repair to get it to work.Very bad workmanship, So far nothing from the company.
Response from MWANDS.COMNov 24, 2019
Robert, I'm sorry about the delay in helping you. I don't see any information on this order at all about a problem. If you could do 2 things for me: 1 - could reach out to our Sale Engineer, Sam Buffington at [email protected] to discuss what happened and what we need to do 2 - email our escalation team at [email protected], with information on who you did contact so that we can determine what process failed on us being notified about your issue. Again, we're sorry that this did not get addressed.
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Ed F.
Jul 18, 2019
shipped parts fast.The cost to me in…
shipped parts fast.The cost to me in Canada was twice as much as I would have paid here. Thanks Ed
Response from MWANDS.COMJul 25, 2019
Ed, thank you for your feedback. We are constantly working with the shipping companies to get the lowest international rates so we can better serve customers like you. Sometimes, sending large items to PO Boxes can be more costly than direct delivery to a residence. We appreciate your business and hope to work with you again. Sincerely, Crystal Shank Missouri Wind and Solar
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Steve P.
Jul 13, 2019
@ 600 w DC water…
@ Two 340w panels and one 600 w DC water heater coil keeping 50 gal tank at 98 degrees F.
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