Mount Vernon Carpet OneReviews of mvcarpetone.com

We had our first floor redone and some tiling done around our fireplace. We worked with Tanya and she was very helpful and promptly responded to all of our questions! We felt we had to do a bit more homework on our end and coordinating with a lot of different individuals, due to the fact that we didn't start the project with a construction company. Also, like another reviewer, I felt there was some lack of communication between technicians and the main office (confusion about installation dates, aspects of what jobs to complete...). After inquiring, these kinks were ironed out and were quickly remedied. The two gentlemen that put in the floors were very fast and efficient. We failed to protect items on counters and in closets, so there was a lot of dust to clean up. However, we were very pleased with the end result. So, the dust was easy to overlook. The tiling technician did a very nice job as well! All and all, it was a great experience. I'd recommend using this company for your flooring projects.

The staff was very helpful and the install was professional and flawless.

This store is amazing!! Kristen was so helpful and just a joy to work with. The install guys were great and so efficient and did a beautiful job. This is the ONLY place to purchase carpet!!

Had to coordinate with multiple individuals, as apposed to one project manager, to get the complete job done. There was also some lack of subcontractor communications with customer, times when job to be accomplished or when they were going to arrive late. In the end, the new kitchen and dinning room is beautiful and more functional than before thanks to the help of Ronda, Cecil and Kristin.

We purchased Vinyl, Carpet, Tile, and Blinds: We had a great experience with Carpet One. The associates were very knowledgeable and helpful. The work was completed by experienced workers. However, keep in mind that in every project there is potential for mishaps beyond everyone's control. My suggestions are to review any NEW product prior to completing the quote as not every new product is the same size or use. Also, equipment should be checked out at the store before using on site. Other than that, everything turned out great in the end! Thanks for your help!!!

The installers (both carpet and hardwood floor) were great. The first batch of wood was flawed, which was the fault of the manufacturer. Our salesman (Larry) did a great job of making things right.

I chose Carpet One because I like to buy local when I can. The living room carpet and bathroom vinyl were professionally installed on the day they were promised. Important to me is that both installers left no trace of their presence in my home. Up next? Another bathroom, the kitchen, stairs and hallway, and two bedrooms. Oh, and there was a hiccup on my part and Carpet One sent an installer back to my house, at no charge, to craft some adjustments. That made me feel good. That is good business.