MuviReviews of muvi.com

I'm a professional web developer and I was hired by a client to create a Muvi account for them. The whole platform is so bad it's nearly unusable. I recommend to avoid it at all costs. I was working from a built-in template. I thought it would be easy to make some changes. Aesthetic CSS changes are easy enough to make as they give you access to the template files. The template is completely inflexible - your website will NOT look how you want it. If visuals are not important to you, then by all means use Muvi. If you are looking for a professional looking website, then avoid avoid avoid. Muvi comes with a "Visual Editor", which I think is supposed to be similar to Wix, Webflow etc.. It is not. It does not work, not one bit. You can not edit anything with it. Customer service When you choose to engage with the constant live chat popups, you are greeted with people with fake names and stock images. They provide no help whatsoever other than linking to support articles. They always direct you to submit a ticket, which from experience they can take days to come back to you from. I had a serious issue - my film costs were not showing. Pretty crucial to the running of the site. I was told to submit a ticket, which like I said, can take days to get resolved - leaving this client another few days without the site up and live. Your site will be littered with warnings and bits of text that make no sense, and you can't change. I was really disappointed in this product, 100%. Considering prices START at $400/month, Muvi really need to up their game. AVOID