MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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KATHRYN H.
After posted a negative review Muukal we’re extremely quick to get in touch with me to resolve the problem with the lenses I had received. They have given me the value of the lenses and a $40 credit to order a new pair. This is amazing and thank you!
Response from MuukalOpticalJun 13, 2022
Thank you very much for the update, as soon as we realize the problem, we will try our best to help you solve it, thank you for your trust.
Cynthia M.
I ordered a pair of glasses from Mutual and received them. It was my first time ordering glasses online, to my amazement when I received them they fit perfectly and I could see perfectly! The only problem was they were tinted and I paid extra for that. I reached out to them and again to my amazement they sent another pair. I received them yesterday and they are perfect!!! I am so pleased with this company, not only are they affordable but I really appreciated the outstanding customer service. I just ordered two more pairs. Thank you Muukal
customer
Ordered two pairs of glasses - both very stylish and just as pictured. Prescription was perfect, so very happy with them. Comfortable to wear, and the blue-light filter has done wonders for alleviating the blurred vision I was getting after a day on the laptop.
Karen K.
I am beyond happy with my decision to purchase these glasses. There is nothing I about my experience that I would change. Definitely recommend.
Debrah D.
I ordered two pair and they both were perfect. I will order again.
Teresa B.
I made sure that I uploaded my prescription as well as entered the information. I was extremely pleased with my glasses! I have worn glasses every day since I was 8, so I like to play. I could afford, with their Mother's Day BOGO, to purchase 10 pair of glasses. At the last minute- after I had placed my order, I decided to switch the pair that I had ordered as sunglasses with another regular lens pair. I emailed them, asking if they could make the switch- assuming they probably could not. They did! :) Prescription is on point and frames are awesome! Will order again!
Kelly Brenno C.
Very Nice Glasses and very satisfied.
SM
I emailed several times them asking how to do an exchange and they never answered me.
Response from MuukalOpticalJun 7, 2022
Dear SHAIRA, you bought two pairs of single vision glasses for $39.56, when you received the package and told us that you didn't like the look of the first pair, we asked you need for a refund or to accept the coupon, you accepted the coupon, everything is ok, we responded to your every email and you also accepted our coupons, so we're confused as to how this one star came about??
