MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Amanda
love my new glasses! Thanks so very much! With this company I received 4 pairs for what I would have paid for 1 where I usually go. Very satisfied with the quality, price and prescription! I will definitely purchase again! Out of the 4 pairs 3 was perfect with the prescription and one was a little bit off. I let them know and they offered me a coupon off my next order to offset the cost. Thank you, Amanda
Dr. O.
I bought 2 pairs of progressives. One pair was absolutley perfect. I've worn progressives before. The 2nd pair's lenses were NOT ok. I follow the instructions to verify my Rx. I contacted customer service. I was told, "Sorry, your prescription is absolutely the same, possibly due to different shapes of the frames." I laughed at this reponce. I wish they would put more effort into insulting my intelligence. The frame shape? Really? With that being said, it all kinda worked out fine. I was given a coupon to order another pair. I just purchased a third pair (frames only) and I'll take it elsewhere for the lenses.
Response from MuukalOpticalApr 6, 2023
We are sorry, but we will handle the issue according to the company's policy. The shape and size of the frame can affect the vision, which is not a lie. Thank you for your understanding dand wish you all the best.
Eda A.
I am just so happy each time I order my prescription glasses. Hassle free, perfect fit just a wonderful pain free experience! Excellent pricing as well! 5 STAR RECOMMENDATION.... I'll be coming back!
Noemi
Love my new glasses, love the design they are very chic looking,light and comfortable got many compliments..Thank you so much.
Heather M. T.
I ordered three different pair, they all came in perfect condition and my prescription was correct, I absolutely love them, my only problem is not knowing which pair I'm going to wear now..
Sheryl B.
Great customer service! Very helpful answering questions and solving problems.
Response from MuukalOpticalApr 4, 2023
Sorry, we have already contacted you. If you encounter any problems, you can contact us directly and we will do our best to solve them for you
Adriana
Great frames, easy ordering.
Alastair
The prescription fits perfectly, and the glasses fit comfortably. Definitely worth trying
