MuukalOpticalReviews of muukal.com

This is the best company all around. Everything is affordable and there's tons of options. Customer service is excellent! Everything arrives fairly quickly (about the same as an eyeglass store). I literally have zero complaints and apx 15 pairs of really cute glasses.

Very happy repeat customer. Quick, quality and good price.

Perfect progressives, and Blue Cross refunded the cost of the glasses! I got the $119 deal. They took a couple weeks to come, but I didn't care. My worry was that the prescription is right. I can finally leave my glasses on while I teach!! I got Clearly.ca progressives before, and they didn't work. They were fine for distance but bad up close. Thank goodness all three of these work well. I was nervous Blue Cross wouldn't refund me as they are in China (without a Canadian address), and it specifically says only Canadian addresses on the form. They did tho! Yay. I'm ordering three more today to finish off my Blue Cross allowance.

BUYER BEWARE: I ordered 2 pairs and neither pair was made correctly and now no one responds to my questions on how to fix this. order #12501393136 UPDATE: They have since responded once they learned I gave them a negative review and say they will refund my order IF I take down the negative review. They have also told me I am lying to whoever reads this. I have kept all of the texts they sent me showing they tried to bribe me to take this down. Oh, even tho THEY made my glasses incorrectly I can send them back if I want to...ALL THE WAY TO CHINA, on my dime. Not a company I will do business with again EVER!! 2/12/2025 Today I received another email from a different rep who said they will refund the money if I will remove the review. Is it me or does that sound like blackmail? The web page offers a full refund if the glasses dont work, but they are not forthcoming with it. UPDATE: This is the type of emauil they are sebnding me: On Tuesday, February 11, 2025 at 10:40:04 PM MST, service wrote: Hi, we can give you a full refund, but could you delete the negative review first? Your sincerely Hygge UPDATE: I have asked again if they will refund my money and I get zero response. BEWARE: Prices are cheap enough but worthless if you get the wrong prescription.

Frames came in with good quality, accurate colours and design to the photos. Perscription in the lenses is clear and accurate. Shipping was reasonable to distance travelling. Will be purchasing from them again in the future.

Excellent product with correct Rx. Especially liked the little extras, the eyeglass screwdriver and the eye distance measurement tool. These are both greatly appreciated. Delivery took Longer than expected but on the whole was good. I'm very appreciative that I can have new glasses and spare pairs without it costing me an exorbitant amount of money that, as a senior, I do not have at my disposal.

This will be the second time I'll be ordering from this company. My first order was back in '23, it's now Feb of '25. 3 pairs then, 3 more pairs now. haha What i WILL suggest, is pay CLOSE attention to the dimensions. Sure, it will take more time this way but It'll help tremendously. What a freaking steal with the photo chromatic options too!

ordered progressive lenses with my purchase. They were wrong; totally blurry. I took them to an optometrist who said the "progressive" prescription was incorrectly placed and NOT to wear them. It has now been 4 months and I am STILL trying to get my money back even though they advertise 100% refund.