MuukalOpticalReviews of muukal.com

I've ordered from other places before. This website has such a vast variety of styles. Always getting updated on status orders, shipping orders, and wanting customer feedback.

The frames were great quality but they did not make my prescription lenses (progressive) properly. I have used the same prescription with several other opticians and those lenses work perfectly. Unfortunately I ordered three pairs from this company and none of them correct my vision properly. I triple-checked the prescription I input to make sure I hadn't made a mistake. When I contacted the company, they said they had made the prescription lenses correctly but offered me a partial refund. So, based on my experience, if you're ordering prescription glasses, I don't recommend this company. UPDATE after reading the company's reply: I did not tell them I may have entered the wrong prescription. I entered the correct prescription and triple-checked it.

Took longer to get here than I thought it would. But the glasses are great!!!

I needed the glasses quickly so I paid for the express shipping. Glasses arrived almost 3 weeks later. Not as advertised 7-10 days

I'm very happy with my glasses and I received them in only 8 days (I expected to wait 3 weeks). They fit nice and the prescription is perfect. I also like that the frames are light and comfortable to wear. Best part is that I was able to purchase 3 pairs of glasses for less than half the price of 1 pair I was quoted.

Okay so I just received my order from Muukal and honestly im not mad lol! Prescription is on point, glasses are exactly as pictured and described, and didn't take too long. I only have two minor complaints, one the glasses case I ordered already tore, and secondly although they did get them to me relatively quickly I paid for express shipping. They did refund the shipping costs but I am satisfied all around and I love it.

Very dodgy return policy. They don’t stand behind their work. Cheap glasses are just that. Cheep. Buy them from a reputable retailer. Preferably in your town. That way if you have a problem they will make it right. The prescription was the same for 3 pairs and only one was correct. Now I have to pay for shipping them back to China and pay for customs and then get 50% of my money back. Sounds like fraud to me.

I've been buying my prescription glasses online and I usually get it from eyebuy direct... I've been a loyal customer of that store for almost 7 years until I saw this company. Because of their promo of buy one get one I was drawn to test it out. But boy that was the biggest mistake. I should have stayed with eyebuy direct... With eyebuy direct you get quality and precise eye measurement unlike with muukoloptical. The downside if it all also is that there's no number to call. You have to wait for a response on email for a resolution... The moment I got my eyeglasses in the mail I was so excited to open and try it on but as soon as I put it on... That's where enduring falls apart... The first 15 minutes of wearing it I felt Iike everything I see is curved so i thought I give it another time to maybe adjust on the measurement but 1hour later I felt really dizzy. Now I can't use any of them and still waiting on a response from muukoloptical....