Leanne
The whole experience was great
The whole experience was great. Ordering was easy, delivery was fast. The product is very good

Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Leanne
The whole experience was great. Ordering was easy, delivery was fast. The product is very good
TC
Fast delivery and quality of glasses are excellent.
JJ
They FALSE advertise 100% MONEY BACK but all you get is 50% and 50% store credit so when you do not like your glasses you get and see nothing to buy you are out 50% So understand you will be out 50% #122191 That is not what happened here is your email that you sent If returned, you can only get 50% of the refund amount, and you need to pay the shipping and the possible customs duties, which is not quite calculated, we can refund you 70 directly, no need you send back any pair, is it OK with you? Waiting for your reply, thank you! And I answered that I will accept 100 even if that is not the 100% you say I addition there is no mention of returning items to China and paying international shipping and customs Other sites that sell glasses clearly write how the return works
Response from MuukalOpticalMar 5, 2025
12502279720 Hello, you said you wanted a full refund after the package was delivered, without any reason, and you were unwilling to return the package. This is unacceptable, and we have already refunded half of it. You can return our package and receive the other half of the money. Thank you
Ramsey L.
These glasses I will definitely recommend it because it is totally worth buying it, it's in good shape, nice style, and pretty good looking for someone like me. Thank you so much for this.
Natasha B.
I order a set of eye glasses from this company, and then recognized that I had mistakenly clicked on the wrong shipping address. I wrote the company and they changed the address very quickly and caught it on time before the glasses were shipped. I'm very pleased with their customer support and I love the eye glasses!
Clementine W.
It took a couple days longer than the website suggested but if you're willing to wait a couple days for frames that arent available anywhere else in the colors you want that also happen to be a fraction of the price, Then I highly recommend this site
Mary J.
Super chic frames! The gradient tint works perfectly fine on my pair. I've also got the UV filter which is super worthy and adorable!
Betty
I got sucked into the allure of the prices and cute styles, but you get what you pay for…quality is incredibly cheap and lenses were off. I ordered 4 pair; 2 of them I couldn’t even see out of the lenses they were made so badly. Prescriptions were not made correctly. Frames are equivalent to dollar store sunglasses quality. Reached out to customer service and they gave me instructions of how to wear glasses properly, then blamed me for picking frames that were too pointy, lol. I’ve been wearing glasses for over 30 years and have been ordering online for over 10. Stick with Firmoo/ Zenni/ Zeelool. They will give you the runaround to not refund you. Seriously, go somewhere else.
Response from MuukalOpticalMar 4, 2025
Hello, are you Betty Schwenk? We are not sure if BETTY is you, we are very sorry