MuukalOpticalReviews of muukal.com

GREAT FIT! GREAT LOOK! EVEN BETTER PRICE!

They sent me a pair of glasses that I absolutely love. They look beautiful and are so comfortable, but I cannot see through them. They admitted their fault, but refuse to refund the whole amount and pay for return shipping. Their site also says that any prescription can go in any frame, which is not true if the prescription becomes distorted when put in the frame. I love these glasses, but they are useless to me. I've tried straightening them with heat, but the frame won't budge. I still need some sunglasses, but I'm out over $35 now. I'll be shopping through Payne glasses when I am able because I've never had a negative experience with them. This was one of their responses: "Okay, Because this frame has a certain curvature, which will make some customers uncomfortable to wear. We can send you a $30 coupon and you can place a new order for glasses, okay?" They are not uncomfortable. Research explains that opticians are responsible for putting prescriptions in frames that curve so much that the prescription is distorted. Muukal is the optician and should abide by their policy, but they won't. After Muukal responded on here, I responded to them by email, sending them all the information once again. There does not seem to be a way to respond on here. They have again not responded to my email. (9/4/25) They finally responded and still want me to spend more of my money sending back their faulty product before they will give me my refund or i can have just $15. Has anyone successfully received a refund? All I've read is trouble.

My order got messed up at first (On my part) and I just hit reorder and in a few days I got the notice they were on the way. In a few more days they were in my mail box! Great Experience, Great Price and Great Glasses!

My sunglasses glasses were perfectly assembled, I thought I had a problem, but it was my mistake. Lisa, the excellent customer service person, assisted me. I will continue to use Muukal Optical for all my eyeglasses needs.

The glasses came in a timely manner. I orders 3 pair.One pair was to wide didn't fit well ,but the others was fine.

The sunglasses were nice. The line of vision on the progressives was a little off. I can wear them while driving but couldn’t read a book on the beach with them. The lower part is blurry when reading

Always impressed. Love the frames. Love the prices.

Great price on que delivery and perfect