Evelyn U.
DON'T WASTE YOUR MONEY
DON'T WASTE YOUR MONEY. They cant read your prescription you fax in. Then blame you for not giving the correct information and they have the Dr order. Then to send them back you have to send them to China and you pay tariff is 45% of the order, and the shipping cost is approximately $50 which is more then the glasses. I have 2 pairs of glasses I can't use and out 81.00. They have poor customers service. They said I put the wrong PD I never put a PD in because I was never asked for it. They said the system puts it in.
Response from MuukalOpticalSep 24, 2025
Evelyn Usher,Hello, your PD is 57.5 and you filled in 63, so you think this is our mistake. We promised to correct a pair for free, so are there any further questions?


