customer
Timelessness
Timelessness, quality

Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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customer
Timelessness, quality
Debbie M.
Glasses arrived in a timely manner. All fit mostly good except one pair was a little large. I got 3 pairs really cheap all 3 with everything I wanted at a very good price. I'm happy
Briana
Amazing packaging, affordable perscription, cute design, and great customer support.
Marjorie
Excellent Excellent Service. Great Glasses. GREAT PRICES. THANK YOU so much. LOVE LOVE LOVE MY GLASSES
PH
The two pair of glasses I purchased are useless since I can’t read with them- very blurry. The glasses were tested by my optician’s office and found to be incorrectly made in the right lens. Muukal gave me an option to send back and have the glasses remade but said if the lenses still didn’t work there was nothing else they could do. I was only offered $65 refund when I paid $142 for 2 pair. (Less than 50%) so I accepted the $65 so I didn’t completely lose out. Previously I had made 2 separate purchases and things went fine, I even recommended this company to others- Not anymore! Better off paying more elsewhere.
Response from MuukalOpticalOct 3, 2025
We apologize sincerely . We are absolutely capable of remaking it, but the size and prescription of your glasses are correct, and we are unsure what the issue is. Perhaps you could let us know how we can improve. Thank you
Heather S.
This was the 3rd order I have done but only my 2nd prescription. Not much of a change in script but did change up the frames. Took advantage of the buy 3 for $119 sale again. Experience was enjoyable and service was quick. I ordered them on 9/19 and got them in my mailbox 9/29. Will be using them again. Have already told my family about them.
Paul M.
Quality is good. Great value for the money. Did not realize glasses ship from China so it took 8 days in transit. Thanks!
Lori P.
Great selection and promotions. I have a high prescription and there were so many options. I had issues with a pair of glasses I received and reached out to customer service. They were helpful and sent me the correct pair of glasses.