customer
The prescription was perfect
The prescription was perfect. The frames are nice. Easy ordering them. But I wish I could get them faster. I know they take time to be made and shipping, I'm just impatient.

Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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customer
The prescription was perfect. The frames are nice. Easy ordering them. But I wish I could get them faster. I know they take time to be made and shipping, I'm just impatient.
Linda
Glasses arrived quickly and are of great quality as far as I can tell. Saved hundreds by not buying at the optician's office for the same quality.
June S.
Easy to order. Good value for money quality of eyewear excellent
Jeff P.
The Muukal Optical website is easy to use and the glasses I bought are exactly as described. They got my prescription perfect! They provided shipping tracking and I got my glasses quite quickly. The only thing I was concerned about was the packaging. It wasn't great, no box just wrapping plastic around the the three glasses boxes. I will recommend Muukal to my family and friends. I will buy from again. The pricing is very good for the quality of the frames I received. Thanks again for a painless purchase.
Colleen M.
Glasses are cheap looking and sun glasse lens feel like plastics.
Response from MuukalOpticalMay 14, 2026
We are very sorry, the glasses you purchased are made of metal, not plastic, and the material will not lie
customer
I got my glasses in 10 business days and they were all as expected. So far have had no problems with frames or lenses.
Carrie & P.
The only thing good was how fast they came to me and actually the quality of the frames. I was expecting it to take longer and for the frames to be cheapy. After that, everything was TERRIBLE. The prescriptions weren't correct. When I emailed them, they had me show them the actual prescription to make sure it was typed in correctly. After seeing it was correct on my side, they had me send in photos of me with the glasses I have been using compared to the three they sent me to make sure they were correct that way. They were correct in all ways on my side. After that, they didn't know what to do. I asked for a refund because they wouldn't "fix" them. They only offered half of the amount and I would still have to pay for shipping and all taxes to go with it. I'm sure they would have been fine if the prescriptions were correct. In fact, my sister did the same thing and hers were fine. But this is ridiculous. If you order from them, you'd better hope they are correct or you will get screwed as well.
Response from MuukalOpticalMay 12, 2026
Sorry, this is not an excuse for us. Your prescription and the size of your glasses look very good, and we don't know what the problem is. Moreover, you said that all three pairs are not usable, which is the most strange. We suggest you go for testing and tell me how to improve. Thank you
Oh-So-Honest R.
Great communication and price. I received the glasses much more quickly than I had expected, and found the quality of the glasses and lenses to be comparable to more costly options I've purchased from other online companies in the past. I already put in a second order for my daughter, and also recommended the site to my son!