veryunhappy
Refuse to acknowledge and correct their prescription errors
Refuse to correct a prescription. Unprofessional responses, if any. They do not collect the proper information to create the prescription, like segment height, which is very basic and needed for every pair of glasses. Therefore your prescription most likely will not be proper and they refuse to do anything about it. They are the worst. Update- This is not a fake review. I only leave reviews to warn others on an awful service or product. You've had multiple reviews with people having the same feelings on your service. Order number 22511033381. I tried for well over a month to get resolution and instead just got obstinence.
Response from MuukalOpticalJun 11, 2026
Hello, please tell us the order number first. We don't know who you are? Thank you All of your comments are negative, and we suspect that you are a professional negative reviewer


