MuukalOpticalMuukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.
MuukalOptical (muukal.com) has 8,133 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Laura N.
I cannot find my order online at my account. My glasses are very uncomfortable. They pinch the bridge of my nose. I love the design and color; but I cannot wear them because they are so uncomfortable.
customerThemuse
I LOVE MY GLASSES, FOR ME UNIQUE. THANK YOU
customer
I got four pairs of glasses this time and they're amazing. Size is perfect the lenses are clear and I got blue light protection on top of it all. This is the best service of used! Size is perfect the lenses are clear and I got blue light protection on top of it all. This is the best service of used!
customer
I'm having issues with them. I think they are too strong. My eyes hurt after wearing them for a bit & far away is blurry. That's never been an issue with any of my old glasses.
Charlene P.
I ordered 2 pairs of glasses. The 1 pair is fine, but the other pair is NOT. The 2nd pair of glasses received did not come with the prescription I had ordered. They do not even seem to be any prescription at all. I emailed them the issue on 7/13/26 and am still waiting on getting this resolved. Explained all I needed was the prescription lens I had ordered and they don't seem to care. STAY AWAY FROM THIS COMPANY.
Response from MuukalOpticalJul 23, 2026
Hello, please tell us the order number first . We don't know who you are. Thank you
ELIZABETH S.
Great quality in the glasses, great selection!! Convenient ordering online. Love the 3 for 119 and buy on get one free.
Mk
I ordered 6 pairs of reading glasses, went through the whole process and got to the pay and place order and I got the amount i was to pay, looked for any discounts and I received a $31.14 discount. When I paid the charged my account. Then I got a email from them saying I didn't pay enough for all the glasses I ordered. They are the ones that gave me the discount and then they wanted the extra $30.00 if I wanted to have 6 pair. They took back their discount for no reason. I would not work with a company that does that. Canceled my order. Poor business practice if you ask me. They replied to my review and this is my response. I.) There was nothing wrong with the prescription or you would have told me so. 2.) I made it clear they were only clear and no tinting. 3.) I ordered 6 pair of glasses that were $65.00 and you company gave me a $31.14 discount. If you are going to reply at least own up to your bad business practices and not put the blame on the customer.
Response from MuukalOpticalJul 23, 2026
Hello, there are three issues with your order. Firstly, the prescription is uncertain. Secondly, the lens type is uncertain. Thirdly, you purchased 6 pairs of glasses for $41, including shipping. We refuse customers to keep buying the cheapest glasses. You can leave a review, but we will not accept such orders. We apologize again We hope other companies can accept orders and customers like yours, but we won't
Olu A.
Every order i've put in has come back accurate and of excellent quality, i'm impressed and happy, the price is great compared to what i would have paid for the same glasses in a brick and mortar store here in the US , keep up the good work
