K. Paddle (.
76% decrease is not what was promised
I started the month of promotion with 700-800 daily spotify listeners. I experienced a daily decrease until I finally decided today that enough is enough and cancelled. A 76% decrease in listeners in one month of using the service is not what I signed on for.
Response from MusicvertisingJun 17, 2023
Hi there, Thank you for sharing your feedback! We understand your disappointment. However, let me explain a bit about how Spotify calculates monthly listeners and why fluctuations can occur. Spotify considers monthly listeners as unique individuals who have played your music within a 28-day period. This number is updated daily, which means it can go up and down based on various factors. For example, if some of the new listeners from 28 days ago didn't continue to listen to your songs, the monthly listeners count would decrease on the 29th day. Similarly, if you gained new listeners, only some of them would be added to the count. These fluctuations are normal as people's listening habits change. While we strive to provide consistent and effective promotion, we can't control individual listeners' preferences. We appreciate your decision to try our service, and we value your feedback. If you have any further questions or concerns, please reach out to us through our website at https://musicvertising.com/contact/, via email at [email protected], or on WhatsApp at +1 321 946 1650. Best regards, Musicvertising Customer Service Team


