MusicnotesReviews of musicnotes.com

Response from MusicnotesMay 2, 2024

We're sorry to hear that you weren't satisfied with your sheet music experience, Becky. We wanted to confirm that our Customer Support Team did reach out yesterday to help resolve the issue. If you still need further assistance, please feel free to reply back via email. Thanks!

Response from MusicnotesApr 11, 2024

We're sorry to hear that you aren't happy with your experience, Dan. To contact our Customer Support Team, please email us at [email protected], or visit our help page for more options: https://help.musicnotes.com/hc/en-us/articles/201825313-CONTACT-US

Response from MusicnotesMar 26, 2024

Hi Alan - We're sorry for the difficulties you encountered on our app. Choral arrangements are unavailable for in-app purchase due to minimum purchase requirements. We apologize for any confusion this may have caused. Regarding your membership cancellation, since you used your Apple ID to purchase your subscription, you'll need to go through Apple to complete the cancellation, which you can easily do right on your phone. You can find step-by-step instructions here: https://help.musicnotes.com/hc/en-us/articles/360052223192-Musicnotes-Pro-iOS-app-Manage-your-subscription We apologize for any inconvenience this has caused. If you need further assistance, please don't hesitate to reach back out.

Response from MusicnotesJan 2, 2024

We're sorry to hear that you weren't satisfied with your sheet music experience, Nicole. For assistance with printing, please visit our support site: https://help.musicnotes.com/hc/en-us/categories/200100888-Printing-Help Otherwise, please feel free to email us at [email protected] so we can work with you directly.

Response from MusicnotesOct 24, 2023

Hi Shak- We're sorry to hear that you're not satisfied with your sheet music experience. Please send us an email at [email protected] so we can assist you directly. In the meantime, we do have some articles to help with printing: https://help.musicnotes.com/hc/en-us/categories/200100888-Printing-Help

Response from MusicnotesOct 16, 2023

Thank you for taking the time to leave your valuable feedback, Dagmar. We're sorry to hear that you're not satisfied with your sheet music experience. We'd like to help resolve any printing issues. Please email us directly at [email protected], and we will ensure that your message gets a response.

Response from MusicnotesJun 28, 2023

We’re sorry to hear that you’re not satisfied with your sheet music experience. We’d be happy to refund you in full. Please contact us via [email protected] mentioning this review, and we’ll take care of it. We’ve helped over 9 million musicians since we started musicnotes.com in 1998. We also take pride in the accuracy of our sheet music, so please contact us so we can investigate the piece of sheet music you’re experiencing issues with. The PDF you referred to is an add-on product. However, Musicnotes Pro members do receive PDFs with their purchase. All sheet music arrangements purchased from us can be accessed & printed from any desktop computer, iOS, or Android device. To enjoy the interactive digital copies of your music, you’ll need to download our free app. For more information, please visit: https://help.musicnotes.com/hc/en-us/articles/201103108-What-can-I-do-with-my-Musicnotes-digital-sheet-music-after-I-purchase-it-

Response from MusicnotesMay 24, 2023

We're sorry to hear that you weren't satisfied with your sheet music experience, RJ. PDFs are available as an add-on or, if you're a Pro Member, they're included with the purchase of standard sheet music products. If you have further questions, please don't hesitate to email us at [email protected].