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Musicnotes (musicnotes.com) has 633 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Video & Sound · Union, New Jersey
Excellent
Video & Sound · Bellmawr, New Jersey
Excellent
Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
Showing 96 reviews with 1 star · Clear filters
Tim M.
Horrible printing. It printed sideways, then on half sheets. It would never just line up (margin wise) with a standard 8.5x11 sheet of paper (like every other thing I've ever printed on any website ever.
Response from MusicnotesMay 7, 2018
Hi Tim, we're sorry to hear about your printing experience, please contact us via [email protected] and we'll this resolve this immediately for you. Stay musical!
marinovanec
They will do anything to prevent unauthorized duplicating. Totally customer-unfriendly. I bought a sheet, but printed the last page incorrectly, which I didn't realize first. They won't let me print it again, so I was forced to take a photo of my screen to get my music.
Response from MusicnotesJan 29, 2018
Thank you for sharing your sheet music experience with us. We have established a longstanding commitment to support songwriters, artists and music publishers through legal commerce. Our licenses allow for one successful print per digital sheet music item purchased. However, we understand printer issues can occur, and we'd be happy to help you, please contact us at [email protected] and we'll make sure you can successfully print all of your arrangement. Contact Support: http://bit.ly/Musicnotes_Support
Minh L.
Awful. They try SO hard to prevent users from duplicating the music (taking screenshots and sending to friends, etc) that the user experience is THE. WORST. There are two views of the sheet music: one in which the sheet music is so zoomed out that you can't read it, or too zoomed in that you can only read one measure at any given time. Also, the scrolling doesn't work...and it's just so clunky. It auto-scrolls to the next page?
Response from MusicnotesJan 29, 2018
Hi Minh, thank you for sharing your thoughts with us. We're constantly working towards improving the sheet music experience for music lovers like you, please feel free to contact our customer support team ([email protected]) for further assistance interacting with our sheet music.
Zaeed M.
One of the worst sheet music companies. They try to sell you sheet music that can be found for free elsewhere in a simplified improvisation that sounds inaccurate for many songs. 1 Print per purchase, if you lose the sheets, you have to buy the sheets again! No pdf formats, can't screenshot music off the app (although there are ways around this). If you do happen to buy sheets off this crooked website, be sure to pdf it and share it around because a company with customer service this unresponsive and unhelpful does not deserve your money.
JammyCat
I dislike pirating sheet music so figured I'd try them, I want to buy good sheet music. Downloaded one song and the vocals dynamics were incorrect and the guitar parts were incomplete. Not only that but it was only available in one key, i had to download their own crappy app to use the thing and they don't offer refunds anyway. £5 for incomplete, inaccurate, shoddy work. Don't buy from em. Btw what's the point in trying to restrict my printing? They know I can just do a print screen right?
olympicfan2
I´ve ordered some sheet music and printed it. The print was vertical but seemed complete at first, so I clicked "OK", but as I tried to restore it i wasn´t able to print again, I didn´t get an email containing the sheet etc... what a waste of money, paper and time. There is no reason not to send the sheet via pdf etc.
Mike L.
Cannot contact them without an order number but the problem is about their rewards program
Shauna Steiner T.
used it before a few years ago and it went well. yet now i cant get anything to print. I don't want to hassle with an app that wont load because of an old Mac. plus no customer help for us west coasters that have time after work yo do this. ugg. I will look for another provider if I cant figure this out