Music & Arts is an online music store that also offers instrument rentals, music lessons & instrument repair at their locations nationwide.
Music & Arts (musicarts.com) has 35 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Music & Instruments · Henderson, Nevada
Excellent
Music & Instruments · Roswell, Georgia
Excellent
Music & Instruments · Roca, Nebraska
Excellent
Music & Instruments · Nashville, Tennessee
Excellent
35 approved reviews, newest moderated first
Helen K.
Music and Arts is awful - a shark corporation gobbling up community music and rental stores. Their custermer service reps are outsourced to Asia (Philipines mostly I think). They do not know what they are doing. Their website is horrible. I sent two email on their website and have not gotten a response. I am going elsewhere to rent instruments for my grandchildren
Farah R.
Worst customer service experience. I called customer service to complain about the store requiring kids to wear masks. The lady on the phone was so unprofessional she hung up on me when I told her that I refuse to mask my kids and that my kids haven’t worn masks in two years. I’ll be taking out my kids right away. Stay away.
Brian F.
STAY AWAY and go somewhere else!!! After returning an instrument, several months later they sent me a bill for $50 worth of equipment I never bought nor possessed. I called and talked to them twice and they said they’d take care of it. Then, I got a letter in the mail from a collections agency trying to collect the amount a month later. It’s not even about the $50, but its the principle that they tried to charge me for goods I never bought or received and after speaking with them multiple times about it they sent it to a collections agency instead of simply resolving the issue with integrity. Beware and STAY AWAY! They’re crooked.