Heather H.
Swiftly took care of an issue that arose
Swiftly took care of an issue that arose
Response from MuselyJan 10, 2026
Thank you for your review! We aim to help patients as quickly and thoroughly as possible. :)

Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Heather H.
Swiftly took care of an issue that arose
Response from MuselyJan 10, 2026
Thank you for your review! We aim to help patients as quickly and thoroughly as possible. :)
customer
I have been using these products for over 2 months now, and I can already feel and see a difference. Throw away all your overly expensive over the counter products that truly do nothing but suck money from your pockets. I can’t wait to see what my skin looks like in 6 months.
Response from MuselyJan 9, 2026
Thank you for your review, we're so happy to hear you love your results and treatment! We're excited for you to continue your Musely journey. :)
Mark
I received answers quickly when using enurse service. It’s important to me to be able to have prompt responses especially when using an online pharmacy. My overall experience with Musely has been very positive.
Response from MuselyJan 9, 2026
We're glad you had a positive experience and appreciate your feedback. We aim to help people as quickly and thoroughly as possible. :)
Rebecca
Aria was very attentive, empathetic and helpful. I’m awaiting my order!!
Response from MuselyJan 8, 2026
We are so glad to hear that you found our Support Team member helpful, and we hope you enjoy your order! If you have any questions, feel free to let us know.
Donna
Great product and great customer service
Response from MuselyJan 8, 2026
We are so glad you had a wonderful experience with both our offerings and our support, thank you for letting us know!
Jannet E.
Musely has completely changed my face for the better. While my journey isn’t finished yet, the progress so far has been amazing. My skin looks great, and I honestly have Musely to thank. As long as you stay consistent and use the creams as prescribed, you’ll be just fine. Trust the process—it works
Response from MuselyJan 8, 2026
We're happy to hear that Musely has positively changed your skin! We appreciate you sharing your journey and are so glad you're seeing amazing progress. :)
Jo
Customer service is wonderful. They get back to you right away and always solve problems.
Response from MuselyJan 7, 2026
We're happy to hear that and thank you for your review! We aim to resolve any troubles as quickly and thoroughly as possible. :)
Lakshmi
Very nice and very helpful.
Response from MuselyJan 7, 2026
We appreciate you taking the time to share your positive experience with us! We are so glad to hear that we were helpful. :)