MuselyReviews of musely.com

Response from MuselyJan 17, 2026

Thank you for sharing your feedback! We are so sorry to hear that you have experienced reoccurrence. Please kindly note that dark spots may return depending on their cause. Hormonal dark spots, for example, will return if the medication is stopped and the hormones have not been balanced. We kindly ask that you reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and we’ll be happy to assist you further. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyDec 30, 2025

Thank you for your feedback. The peeling, dryness, and redness you described are normal side effects. Results typically take 6–8 weeks to become noticeable with continued use. Please continue applying as directed, and if you have any questions or concerns, don’t hesitate to reach out to your designated doctor for guidance with side effects or anything else. :)

Response from MuselyDec 22, 2025

Thank you for taking the time to share your feedback, we’re truly sorry to hear about your experience and understand how frustrating this must have been! At this time, we don’t have access to your contact information through this platform, which prevents us from immediately following up to assist you directly. We’ve requested your details through Trustpilot so our team can locate your account and ensure this is resolved to your satisfaction. Once we receive your information, Musely Support will personally follow up to make things right. We appreciate you bringing this to our attention and would love the opportunity to turn your experience around!

Response from MuselyDec 15, 2025

Thank you for taking the time to share your feedback, we’re truly sorry to hear about your experience and understand how frustrating this must have been! We are happy to hear that your designated doctor was so responsive and assisted you through the process. At this time, we don’t have access to your contact information through this platform, which prevents us from immediately following up to assist you directly. We’ve requested your details through Trustpilot so our team can locate your account and ensure this is resolved to your satisfaction. Once we receive your information, Musely Support will personally follow up to make things right. We appreciate you bringing this to our attention and would love the opportunity to turn your experience around!

Response from MuselyDec 8, 2025

Thank you for sharing your experience and being so honest with us. We are glad to hear you’ve seen some improvement, but we are so sorry to hear that you are not seeing your desired results and we understand how frustrating it can be to feel like your progress has stalled or been reversed. Please kindly note that many hair and skin conditions often require consistent, ongoing treatment. We encourage you to consult your designated doctor for recommendations on re-establishing your results and creating a maintenance plan. Please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , referencing #Trustpilot, for further assistance. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyDec 8, 2025

We are so sorry to hear that part of your order was missing! We completely understand how frustrating that must be and appreciate your patience as we get everything sorted. We are happy to hear our Support Team was able to assist you with righting the situation. We appreciate your patience as the rest of your order is delivered to you.

Response from MuselyNov 29, 2025

Thank you for sharing your concerns! We are very sorry to hear about your experience and understand how concerning side effects can be. We recommend consulting your designated doctor, as they can help provide suggestions. Once you’ve spoken with your doctor, please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support , reference #Trustpilot, and we’ll be happy to assist with any necessary follow-up actions. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyNov 24, 2025

Thank you for taking the time to share this with us. We’re sorry for the repeated reminders, we know that can be frustrating while you’re still healing from a deep chemical peel. Please take all the time you need to recover. Your skin’s health comes first, and we absolutely want you to begin using the product only when it’s safe and comfortable for you. We’re excited for you to begin your treatments, when you’re ready, and we truly look forward to hearing your honest review once you’ve had the chance. Feel free to reach out to us if you have any questions or need help. :)