KS
2 months but not much improvement
I have not seen as many improvements as I had expected after using it for a little over two months. I actually see new, darker spots on my melasma. I am disappointed, but I will continue to use it for another 2 months so I can fairly evaluate Musely. I'm hoping there will be a breakthrough in improvement soon.
Response from MuselySep 15, 2025
Thank you for sharing your feedback! We are so sorry to hear that you have not yet achieved your desired results with your treatment. Please kindly note that results can commonly take 6-8 weeks, and we recommend completing your eNurse checkups, as this program is designed to guide you through your treatment, track progress, and provide recommendations! Please also note that darkening can be normal at the start of treatment, as it is pigmentation coming to the surface, this is normal side effect. We encourage you to consult with your designated doctor for personalized advice. Additionally, we kindly ask that you reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and we’ll be happy to assist you further. Thank you so much and we look forward to having the opportunity to assist you further!