Mell B.
I'm writing to provide feedback on my…
I'm writing to provide feedback on my Musely product experiences. While the products I have purchased have been satisfactory, I have encountered some issues. Specifcally, I have found it difficult to connect with a Customer Service Rep, and I have experienced frequent difficulties uplading images. Given the cost of the products, I question the requirement for an additional doctor's evaluation fee. Overall, I believe that improving the lines of communication would be beneficial.
Response from MuselyApr 30, 2026
We're sorry to hear you experienced difficulty contacting Musely Support! They can be contacted via Live Chat, phone, and email. We recommend visiting our Help Center for various articles including instructions and troubleshooting suggestions.




