MaryAnn
Responding on time
Responding on time. Could explain treatment plans a better.
Response from MuselyJun 4, 2026
Thank you for your review! We will pass along your feedback to the appropriate team. :)

Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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MaryAnn
Responding on time. Could explain treatment plans a better.
Response from MuselyJun 4, 2026
Thank you for your review! We will pass along your feedback to the appropriate team. :)
Holly B.
Great company with real results!
Response from MuselyJun 2, 2026
Thank you for your review Holly! :)
Tina
I like the reminders to check in with the nurse or doctor if I had questions although I was disappointed that conferring with the doctor only lasted about 3 months since my treatment is suppose to go on for a year. I guess you can pay extra for more advice, but if the treatment is for a year, the doctor advice should be also. The fading of the spots on my face was a slow process, but the nurse kept reminding me to stick with it, which I did faithfully and still do, and it paid off! I am very pleased with the results and would definitely recommend it to others.
Response from MuselyMay 29, 2026
Thank you for your review! We're happy to see you were satisfied with your medication. The Online Doctor Visit lasts the time one bottle is estimated to last. This is so you can contact your designated doctor while adjusting to the treatment. If needed, the Consultation Period can be extended from within your account.
Leslie
I have been using the aging repair cream and the spot cream for a little over three months. I am definitely seeing a difference in my skin texture and tone. It feels firmer and smooth. I am looking forward to see you. Continued improvement.
Response from MuselyMay 18, 2026
We are so glad to hear that you are receiving results with your treatments! Thank you for your review! :)
Lisa D.
Everything has gone smoothly and products used so far are wonderful. Would have been 5 star ⭐️ if it wasn’t so pricey
Response from MuselyMay 11, 2026
We're glad to hear you're enjoying your treatment! Thanks for your review! :)
Donn
I have dealt with them before and have always appreciated the quality of their products and the results attained. The customer service is good. The orders arrive quickly and communication regarding shipping is above par.
Response from MuselyMay 11, 2026
We're so happy to hear that you've enjoyed your experience! Thank you for your review! :)
Johanna L.
Great products.
Response from MuselyMay 5, 2026
Thank you for your kind review! :)
Jacqueline
Excelente products
Response from MuselyMay 4, 2026
We're happy to hear that you are enjoying our products! Thank you for your positive review! :)