Brandy H.
Sleeping better and less brain fog
Sleeping better and less brain fog
Response from MuselyMay 11, 2026
We're so happy to hear that you are enjoying your treatment! Thank you for your positive review! :)

Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Brandy H.
Sleeping better and less brain fog
Response from MuselyMay 11, 2026
We're so happy to hear that you are enjoying your treatment! Thank you for your positive review! :)
Gloria A.
I changed my mine & decided to consult a local dermatologist. Very easy process.
Response from MuselyMay 11, 2026
We're glad to hear that the process was easy for you! Thank you for your positive review! :)
amy M.
I started with one product, the anti-aging cream. And because that product was effective, and I liked the communication with both the doctor and customer service so much, I ordered the hair serum. And since then, I have ordered two additional products. Very satisfied.
Response from MuselyMay 7, 2026
Thank you so much for sharing your experience! We’re so happy to hear The Anti-Aging Cream worked well for you and that you’ve felt supported by both our doctors and The Support Team. It means a lot that you’ve continued your journey with additional treatments, your trust truly means everything to us! 💛
Deborah L.
Prompt response when my treatment wasn’t received. I’ve never had this level of customer service.
Response from MuselyMay 7, 2026
Thank you so much for your kind words! We’re glad we could quickly assist you and make sure you received your treatment. Providing a smooth and supportive experience is very important to us, we truly appreciate you taking the time to share this! 💛
Pat
Very fast response to my concern.
Response from MuselyMay 6, 2026
Thank you for your review! We aim to provide quick and thorough assistance. 😊
Vicki
Phone support
Response from MuselyMay 6, 2026
We're happy to hear you were satisfied with the phone support provided! If you ever have additional questions, please don't hesitate to reach out. 😊
Rose
Hi I've been using muesly for over 8 years now and it has dramatically given me the best skin I could ever imagine I am a forever client for their prescription creams head to toe you name it I bought it from them I have been like so excited I'm actually about to start the skin peel next month I'm going to order that one I plan just use all their stuff because it's great and I feel amazing so I suggest that anybody that has any type of issues should definitely use their products because they are great and one thing is patience is key with the products because these are gradual but amazing results so yes I've used everything you could possibly think of almost that they have and all their products are great so I can't say that enough five stars a thousand times
Response from MuselyMay 5, 2026
Thank you so much for your incredible feedback and for being a part of the Musely family for over 8 years! It truly means a lot to hear how much you’ve loved your results and trusted us with your skincare journey. :)
Yadi
I thought I had run out of my anti-aging cream sooner than I should have, so I contacted the customer service department asking, if I could refill ASAP. The service agent said that sometimes air gets stuck in the pump, he typed three steps on how to reset the pump; he said if that any of these did not work, they would send me a new cream for free. I went home a followed the steps and it's working. YAY!!
Response from MuselyMay 5, 2026
Thank you for sharing your experience! We’re so glad our team was able to help troubleshoot the pump and get everything working again, yay indeed! 😊 We’re always happy to help!