Carolyn H.
Great service by a polite professional
Great service by a polite professional
Response from MuselyMay 26, 2026
Thank you so much for your kind words! We appreciate you taking the time to share the love. :)

Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Carolyn H.
Great service by a polite professional
Response from MuselyMay 26, 2026
Thank you so much for your kind words! We appreciate you taking the time to share the love. :)
Karen
Musely products and support are great. I have been using them for almost six months and have been impressed with their results! I highly recommend.
Response from MuselyMay 26, 2026
Thank you so much for your kind review Karen! We are so thankful that you decided to trust us with your skincare are you are seeing the results. :)
Patricia
Very helpful and willing to help you with asking Questions and explain what I needed to know,
Response from MuselyMay 25, 2026
Thank you so much for your kind review. If you ever need anything else, please do not hesitate to reach out to us. :)
Benjamin
Samantha was a great help!!!
Response from MuselyMay 25, 2026
We're glad to hear you're happy with your assistance! Thank you for your positive review! :)
Fay
Absolutely love it. My black spot is faded only I’ve been using maybe four weeks so I’m very happy. Hopefully when I stop if don’t come back.
Response from MuselyMay 25, 2026
Thank you for taking the time to share your feedback! We are deeply sorry for any delays with your order, and we completely understand how frustrating this can be. Our Support Team can review your tracking details, check the shipment status, and help determine the next steps to ensure your order reaches you as soon as possible. We encourage you to contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can provide an update and ensure your order is delivered as soon as possible. Thank you so much and we look forward to hearing from you to get this resolved as soon as possible!
Alexa P.
They responded quickly to question and made it easy to manage my prescription
Response from MuselyMay 25, 2026
We're so happy to hear that you've been enjoying your experience! Thank you for your positive review! :)
Malinda C.
I really like my doctor
Response from MuselyMay 25, 2026
We are so glad to hear that you've been enjoying your doctor's care! Thank you for your positive review! :)
Stephanie
Excellent products and amazing customer service! 100% would recommend
Response from MuselyMay 23, 2026
Thank you for the review, we're so happy to hear that! If you ever have questions, please do not hesitate to reach back out.