MuselyReviews of musely.com

Response from MuselyAug 31, 2026

Thank you for taking the time to share your feedback! We are deeply sorry for any delays with your order, and we completely understand how frustrating this can be. Our Support Team can review your tracking details, check the shipment status, and help determine the next steps to ensure your order reaches you as soon as possible. We encourage you to contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can provide an update and ensure your order is delivered as soon as possible. Thank you so much and we look forward to hearing from you to get this resolved as soon as possible!

Response from MuselyAug 25, 2026

We’re sorry to hear that you experienced this while using The Neck Cream. We encourage you to reach out to your designated doctor, who can review your experience and discuss whether there may be another option better suited for you. We’re also glad to hear that your skin has seen some improvement so far! Results with The Anti-Aging Cream can take approximately 6–8 weeks, so consistency is key! Thank you for sharing your experience with us, and we hope you’ll continue to work with your Musely to find the best treatment plan for your skin.

Response from MuselyAug 24, 2026

Thank you for taking the time to share your experience. We’re very sorry to hear that you experienced such significant irritation and that your concerns about your treatment and communication with your doctor left you feeling disappointed. We understand how frustrating this must have been, especially after sharing that you have sensitive skin. We’d appreciate the opportunity to look into your experience further and see how we can help. Please reach out to our Support team at musely.com/gethelp through your Musely account so we can review this with you.

Response from MuselyAug 24, 2026

Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations, and we would truly appreciate the opportunity to better understand what may have gone wrong. So we can assist you as effectively as possible, we kindly ask that you provide a few additional details regarding your experience. Please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and our team will be happy to look into this further and work toward a resolution with you. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyAug 24, 2026

Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations, and we would truly appreciate the opportunity to better understand what may have gone wrong. So we can assist you as effectively as possible, we kindly ask that you provide a few additional details regarding your experience. Please reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and our team will be happy to look into this further and work toward a resolution with you. Thank you so much and we look forward to having the opportunity to assist you further!

Response from MuselyAug 13, 2026

Thank you for sharing your feedback! We are so sorry to hear that you have not yet achieved your desired results with your treatment. Please kindly note that results can commonly take 6-8 weeks, and we recommend completing your eNurse checkups, as this program is designed to guide you through your treatment, track progress, and provide recommendations! If you haven’t seen improvements or have specific concerns, we encourage you to consult with your designated doctor for personalized advice. Additionally, we kindly ask that you reach out to Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot, and we’ll be happy to assist you further. Thank you so much and we look forward to having the opportunity to assist you further! :)

Response from MuselyAug 11, 2026

Thank you for taking the time to share your feedback! We are deeply sorry for any delays with your order, and we completely understand how frustrating this can be. Our Support Team can review your tracking details, check the shipment status, and help determine the next steps to ensure your order reaches you as soon as possible. We encourage you to contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can provide an update and ensure your order is delivered as soon as possible. Thank you so much and we look forward to hearing from you to get this resolved as soon as possible!

Response from MuselyAug 10, 2026

Thank you for taking the time to share your feedback! We are deeply sorry for any delays with your order, and we completely understand how frustrating this can be. Our Support Team can review your tracking details, check the shipment status, and help determine the next steps to ensure your order reaches you as soon as possible. We encourage you to contact Musely Support via support.musely.com/hc/en-us/articles/360051279814-How-can-I-contact-Support and reference #Trustpilot so we can provide an update and ensure your order is delivered as soon as possible. Thank you so much and we look forward to hearing from you to get this resolved as soon as possible!