AL D.
Significant Improvement!
it has significantly lightened the big splotch of discoloration on my left cheek, which I had to cover with a tattoo-covering concealer. While it's not gone, it is much, much lighter,

Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 152 reviews with 4 stars · Clear filters
AL D.
it has significantly lightened the big splotch of discoloration on my left cheek, which I had to cover with a tattoo-covering concealer. While it's not gone, it is much, much lighter,
AVA S.
I’ve been using the prescribed product for 3 days and I don’t think it’s my imagination but my melasma appears lighter. I appreciate the effort made to keep me engaged throughout this journey because the effects of melasma on one’s self confidence can run deep. Feeling there is support is healing in itself.
Heather
Still a work in progress but I do like how quickly I get responses to questions. It’s just a slow go but miracles don’t happen over night
Missy L.
Most of my experience has been positive. The dermatologist is wonderful and always follows up quickly, and the medical questionnaire is very thorough so I felt safe. Currently I’m taking the Bloom pill. I tried some of the other skincare formulas but the base gave me acne, so I had to stop. If they produced them in a non-comedogenic base I would definitely try them again! The pharmacy is unimpressive. Twice now they refilled my prescription and it was just sitting at the pharmacy for two whole weeks, no one bothered to actually ship it out until finally I contacted customer service. As a result, I ran out of medication in between deliveries. I’d recommend to keep watch over your shipment progress and don’t wait to say something if they’re not shipping it out after a couple of days once it’s filled.
Response from MuselyOct 10, 2023
Thank you for taking the time to share your feedback! We are happy to hear that your Musely experience has been predominantly positive and we are so sorry for any shipping delays you have encountered. The majority of our prescription medications are freshly compounded and shipped within 2-4 days after the order is placed/approved by your designated doctor, so a delay of this magnitude is certainly not standard for our partner pharmacies. We know how frustrating delays can be, especially when they contribute to interruptions in treatment and we would love the opportunity to make this right! With that being said, we kindly ask that you reach out to Musely Support via support.musely.com/hc/en-us/requests/new and an agent will be happy to further assist you. Thank you again for your time, consideration, and patience and we look forward to having the chance to enhance and improve your Musely experience!
Kathryn R.
The Musely prescription wasn't for me...I have very sensitive skin...but I loved how the customer service team handled my case. My Doctor tried his best to help me get a new treatment plan and when that didn't work they got me my refund right away! While I can't use them I would absolutely recommend them to my friends and family.
Beatriz
I love Musely! I ordered the anti-aging cream for my acne and got it with the bundle items (facewash and SPF). I gave the facewash to my husband since I already have one I like and he loved it! The SPF is the best one I've ever used. I use the clear and it rubs in really well without leaving me too greasy. The medication itself finally helped clear my acne after years of trying so many other stuff. I'm only giving a 4 rating instead of a 5 because my doctor was kind of short with his answers. I needed to ask a lot of questions to get the full help I wanted, but he was really great as long as I initiated/progressed the conversation myself!
H.D.
Ive been using The Spot Cream for 4.5 months and FINALLY starting to see results! I wish it was easier to figure out how to talk to my doctor or nurse, since I at first I was peeling real bad and had to stop using the product every time I started getting red which im sure delayed things. When I finally talked to the doctor and did the check-ins thats when things got better. I would say just stick with it and its worth the money.
Kelly P.
the spot cream is very effective. it's very strong and you need to use spf religiously. i've been on it for 10 months and it's made a big change in my skin. it took longer than 2 months to get rid of all the melasma but it's worked better than anything else before. it's a little expensive for me but so worth it.