Bat
Naomi was amazing
Naomi was amazing! She helped me with an issue I wasn't able to resolve on the website.
Response from MuselySep 3, 2025
We're happy to hear you were pleased with the support received!

Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Bat
Naomi was amazing! She helped me with an issue I wasn't able to resolve on the website.
Response from MuselySep 3, 2025
We're happy to hear you were pleased with the support received!
Ellen H.
Haven’t received my musley yet, but customer service has been great so far!
Response from MuselySep 3, 2025
We're happy to hear you've been enjoying your experience so far! 😊
Rhonda
I had a problem with my product, and it was taken care of quickly. I appreciate the assistance!
Response from MuselySep 2, 2025
Hi Rhonda, we’re so glad to hear that our team was able to assist you quickly and resolve the issue with your treatment! We always want your experience with Musely to be smooth and stress-free, and we appreciate you taking the time to share your positive feedback! 💙
Carol
I needed help ordering my product. The representative was very nice and emailed me back in a timley manner.
Response from MuselySep 2, 2025
We’re happy to hear that our Support team was able to assist you with your order in a timely and friendly way! Thank you for sharing your experience—we’re always here to help make the process easy and seamless whenever you need us!
Gail D.
We discussed what I needed and you got right on it. Thank you!
Response from MuselySep 2, 2025
So glad we could align on what you needed and move fast, Gail. If anything comes up, our team is here: https://support.musely.com/hc/en-us/requests/new?ticket_form_id=83545
Yasir
Very responsive. Professional and Courteous staff. I will be starting the treatment this week.
Response from MuselySep 2, 2025
Wonderful to hear, Yasir! Wishing you a smooth start. If you’d like any help as you begin, contact Support here: https://support.musely.com/hc/en-us/requests/new?ticket_form_id=83545
Michaela
amazing!!!
Response from MuselySep 2, 2025
You made our day—thank you, Michaela! For future help or questions: https://support.musely.com/hc/en-us/requests/new?ticket_form_id=83545
Alexa
My questions were answered quickly and my product dispenser was replaced immediately! Happy with the overall contact and ease of the E Nirse check ins!
Response from MuselySep 2, 2025
So glad the replacement and eNurse Check Ups worked well, Alexa! If you ever need assistance again, please reach us here: https://support.musely.com/hc/en-us/requests/new?ticket_form_id=83545