Brittany
So far so good
So far so good
Response from MuselyOct 1, 2025
We are glad to hear things are going well so far! If you have any questions , please feel free to reach out to us.

Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.
Musely (musely.com) has 2,216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Brittany
So far so good
Response from MuselyOct 1, 2025
We are glad to hear things are going well so far! If you have any questions , please feel free to reach out to us.
Janet
So far excellent. Anxious to start seeing results.
Response from MuselyOct 1, 2025
We are glad to hear your experience has been excellent so far. We totally understand the excitement to start seeing results and we’re confident you’re on the right track. If you have any questions along the way, we’re here to support you! :)
Diane
musely formulas are amazing. they work. I didn't think my brown spots would ever go away.
Response from MuselySep 29, 2025
Hi Diane, we’re so happy to hear this! Our doctors carefully design each formula to be both powerful and supportive for long-term results, and it’s amazing to know your consistency is paying off!
Bethany
I was not happy with the results of the product, however when I contacted customer service, Miranda helped me with my request and was wonderful. She was quick to respond and helpful to resolve the issues.
Response from MuselySep 29, 2025
Hi Bethany, we’re so glad we were able to step in and help you right away! 🌟 Everyone’s skin responds differently, and sometimes it takes adjusting the formula or finding the right pace to get results!
Candace
Great customer service.
Response from MuselySep 29, 2025
Hi Candace, thank you for sharing this! 💚 We’re thrilled to hear you had a great experience with our team!
Karen
Excellent Customer Service!
Response from MuselySep 29, 2025
Hi Karen, thank you for the kind words! 🌟 Our team’s goal is to make your treatment journey as smooth and reassuring as possible, whether it’s answering questions, helping with an order, or guiding you back to your dermatologist. It means so much to hear that reflected in your experience!
Brittany
Customer service was really good. So far not noticing a huge difference in my treatment although it’s been a little less than 2 months so I’m still hopeful!
Response from MuselySep 29, 2025
Hi Brittany, thank you for sharing your experience! 💚 It’s very normal for prescription treatments to take 6-8 weeks before you notice visible changes. Your Musely doctor and our team will be here for you every step of the way!
Tina
I’ve been using Musley for awhile now and their products are very effective. I have a wonderful dermatologist who answers all of my questions and concerns and prescribes the very right treatment! I’ll be a lifer with Musley!
Response from MuselySep 29, 2025
Hi Tina, this is incredible— thank you! 💚 Having your Musely dermatologist available for ongoing questions is such a key part of the journey, and we’re so glad you feel confident and cared for. Long-term results come from that exact partnership between you and your doctor, and it’s an honor that you see Musely as a lifelong solution!