MuselyReviews of musely.com

3.92,216 reviews
Salons & Clinics

Musely

About Musely

Musely is a telehealth platform offering personalized prescription treatments for skin, hair loss, menopause, sleep, and longevity. Recognized as USA TODAY’s #1 Most Trusted Telehealth Brand of 2026, Musely makes medicine for beauty and health accessible through 100% online care.Formulated and prescribed by Board Certified Dermatologists and Doctors, Musely’s treatments address concerns ranging from dark spots, signs of aging, and thinning hair to menopause symptoms, sleep, and healthy aging.Patients begin with a 3-minute medical questionnaire, with no need to schedule doctor’s appointments or calls. The patient's dedicated Musely doctor reviews their information and, if appropriate, prescribes a personalized treatment. Each patient’s prescription is freshly compounded in Musely’s US-based pharmacies and shipped directly to their door for optimal freshness and potency.Care includes 60 days of doctor support, a 60-day Result Guarantee, and free shipping. Musely’s US-based customer support team is also available to help patients throughout their experience.Musely’s purpose is simple: help people Look Good, Live Better.

Musely (musely.com) has 2,216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: musely.com
Website: musely.com
Category: Salons & Clinics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Musely reviews

Showing 1,384 reviews with 5 stars · Clear filters

Insured
Oct 24, 2025
So far everything has been good
So far everything has been good. Website is easy to use there is always something new to learn.
Response from MuselyOct 24, 2025
Thank you for your review, we're happy to hear that!
Jennifer L.
Oct 24, 2025
Great for sensitive skin, too!
I appreciated that the products at Musely are freshly compounded including moisturizing ingredients, making the products tolerable even for my sensitive and dry skin. I saw (and continue to see) amazing results!
Response from MuselyOct 24, 2025
Thank you for your review, we're happy to hear you love both your medications and your results!
Edith R.
Oct 23, 2025
It’s been a great experience
It’s been a great experience. My face is so much clearer and feels so soft.
Response from MuselyOct 24, 2025
We're so happy to hear that!
Soy
Oct 23, 2025
Refund was easy on unsuitable cosmetic…
Refund was easy on unsuitable cosmetic product after consultation with Musely designated doctor.
Response from MuselyOct 23, 2025
Thank you for your feedback! We’re glad to hear the refund process went smoothly and that your designated doctor provided helpful assistance. We always want every experience with Musely to feel simple and like you have been supported, even when a treatment isn’t the right fit.
customer
Oct 23, 2025
I am always skeptical of products and…
I am always skeptical of products and even more skeptical of people’s results. This product actually does show improvements. It doesn’t promise anything overnight but it did gradually improve my melasma. I am very pleased.
Response from MuselyOct 23, 2025
Thank you so much for sharing your honest experience! We completely understand the skepticism, there are so many products out there that make big promises. We’re thrilled to hear you saw real improvements with Musely and that it helped fade your melasma over time. Consistency really does pay off!
Shaun A.
Oct 23, 2025
OTC vs. Musely
I’ve been using Musely for years now. These products are the only ones that really work. I’ve tried many, many other over the counter products that show minimal results. I would have to take the OTC products years just to show some kind of results. And not the results I really want or expect. Musely has Rx strength ingredients that show visible results in just the first application. I recommend Musely to anyone.
Response from MuselyOct 23, 2025
Thank you so much for sharing your experience! We’re so happy to hear that Musely has made such a difference for you over the years. It’s great to know our prescription treatments are giving you the results you’ve been looking for! We truly appreciate your loyalty and recommendation, it means a lot! If you ever need anything, please let us know. :)
Katie B.
Oct 23, 2025
Better than C02 laser!
This is the only thing that has given results. I had my face lasered and didn’t get the results I have gotten with Musely !
Response from MuselyOct 23, 2025
We are so happy to hear that you’ve seen such great results with Musely. It means a lot to know that our treatment has made a real difference for you, especially after trying other options. We appreciate your trust in us and are so glad to be part of your skincare journey! :)
Emily
Oct 23, 2025
Worth it!
Wonderful product and team. Was super helpful through the entire process
Response from MuselyOct 23, 2025
Thank you for your review, we're happy to hear that!

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About Musely

About these reviews

More in Salons & Clinics

Asterom Canes

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Musely reviews

So far everything has been good

Great for sensitive skin, too!

It’s been a great experience

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I am always skeptical of products and…

OTC vs. Musely

Better than C02 laser!

Worth it!