Muscle MonsterReviews of musclemonster.fit

These guys are a total rip off. I thought I was ordering a chair program for older folks. I was charged for a walking program and an upgrade, I didn't order, with a subscription I didn't order for wqay more than I thought. When I looked at the program they sent I couldn't even use it at all! So I contacted them within minutes of the order confirmation. No solution, no refund, no help DON'T BUY FROM THESE GUYS!

I requested cancellation 3 times and clearly declined all alternative offers, yet MuscleMonster continued to charge my card anyway. In January alone I was charged multiple amounts (£59.62, £29.81, £14.90) plus extra international transaction fees. My emails were repeatedly ignored, and I had to cancel my bank card to stop further payments. Support keeps asking for the same information again instead of resolving the issue. I have now escalated this to Apple, my bank, and prepared complaints for Trading Standards and the Financial Ombudsman. This has been stressful, time-consuming, and completely unacceptable. I would never ever recommend this app. People please be aware..

J’ai voulu souscrire à un abonnement de trois mois (14,99$)et j’ai été facturé pour deux options supplémentaires que je n avais pas choisi. Apparament c est courant chez eux. Attention arnaque. De plus tout est opaque, les informations ne sont pas claires, pour pouvoir annuler votre abonnement, il faut envoyer un mail. De plus sur PayPal je n arrive pas à annuler immédiatement les autorisations de prélèvement. J’ai essayé d annuler et de me faire rembourser pour ces options, mais j ai reçu une réponse négative de la part du service client, concernant le remboursement de ces options supplémentaires.

My wife ordered Tai Chi course trial via Instagram for a price of 9,99$. It immediately created three payments of 9,99$, 12,99$ and 34,99$ - all monthly renewing subscriptions. App did offer manage subscriptions page, which showed 2 out of 3 subscriptions but no way to end them. Contact form directed to yet another shady website. The course itself did not work, video “downloaded” to 99%, but never started. Avoid at all cost and shame on Instagram for allowing these kind of hoaxes to rip people of in their platform.

Poor value for money and problematic subscription practices. Cancellation was done on time, yet an auto-renewal charge still occurred. Support did not properly address this and instead proposed alternative “offers.” Transparency and user trust are lacking. I cannot recommend this app.

Well i am having the same issues as every one else charging me money which i cant seem to cancel or get my money back, it was cancelled and they still have taken more money out , today, and i will have to cancel my bank acc so they cant do it any more DONT GET CAUGHT LIKE US AND ITS THE USA THAT RUNS IT FED UP DAWN

J’ai voulu souscrire un simple abonnement de trois mois à des exercices de taichi (18$)et me suis rendue compte que j’avais été facturée à mon insu pour deux options très chères . Apparemment elles sont activées par défaut mais ce n’est pas visible sur l’iPhone J’ai annulé tout aussitôt mais je n’ai aucune réponse ni remboursement

It is a scam!! do not buy!! I paied one month try for 4,99€ and they charged me 30€ + 40 € for extension... i paied with PayPal and no possibility to be refund!!!