MusabelaReviews of musabela.com

This company is totally deceptive! I paid $65 for shoes that it took 3 weeks to get and that is because they don't tell you they are coming from CHINA ! When I finally got them they had the worst chemical smell I had to put them out in the garage. Company won't refund my total purchase price and I would have to pay the shipping to return them to China. DON'T BUY FROM THIS COMPANY! SCAM!

I ordered shoes from these people a couple weeks ago. I was told they would be here yesterday. I continue to ask about where the product is because on their site it still shows it at the same location in transit. I have disputed the cost with my bank, this is a scam. I have called this company multiple times to try to get a return started. I have gone on their website multiple times to try to get a return started. I finally got somebody to answer their phone yesterday and they said they had no record of me doing so which tells me it’s a scam. They said they started a return for me and I should hear within 24 hours with an email, but I haven’t heard anything yet. It’s not about the $60. It’s about nobody else should be ordering from them because they are full of baloney. Finally reached a person who gave me an address in Beijing to return any product I was unhappy with; DO NOT TRUST THIS COMPANY

This is not a real business. I have never recieved my shoes that I paid 65.00 for and they refuse to refund my money. I also found out too late that this product is in CHINA. I am reporting them to the BBB and will see if a class action can be done. I will no longer buy shoes or other items on line since it is all a scam. Please people, go to a store and buy only if you can touch the product and have it when funds exchange. It will boost USA products.

-0. DO NOT GET PURCHASE THESE SHOES!!!! They will not refund- they insisted on sending me a coupon for 25$ but no refund for the 55$ i spent - they are a ripoff. Scam

THIS COMPANY IS VERY DECEPTIVE. I PLACED AN ORDER AND HAVE BEEN WAITING FOR OVER 2 WEEKS FOR SHIPPING INFORMATION ONLY TO LEARN THE PACKAGE HASN'T EVEN LEFT CHINA WHICH THEY FAILED TO INDICATE. HAVE TRIED TO CANCEL THE ORDER BUT THEY SAY THEY CAN'T. WILL RETURN AS SOON AS I EVER GET THEM. DO NOT BUY FROM THEM,

Ditto for Zeke's review two days ago and Elaine W. a day ago. Musabela is falsely advertising as a USA business. The shoes are cheaply made and shipped from China. The shoes must be returned to China, which costs $30. That is half the price I paid for the shoes. There is no USA return address. I emailed and called to be sure. I neglected to research before purchasing a new websites claims. Never again will I be fooled.

I would give 0 stars! Fake US business. Shoes are cheap crap shipped from China. Can’t return because from China & no US return address. By the time you spend money to send back to China & hopefully within “30 day guarantee” you would be out both purchase price & additional shipping. Wish I had done more research before purchasing & not trusted websites claims of US company & #1 orthopedic shoes. Horrible shoes, just crap!

This company is horrible. Stay away!! Their product is cheap. You might as well go to the dollar store if you want a pair of sneakers from them. You get better quality from the dollar store . They don’t send the right size, they smell like pipe glue, And they are very uncomfortable, The supposed orthotic is disgusting and does not provide an arch at all. They wobble in the shoe. Just an absolutely horrible, cheap product not what they say at all!! And they will not give you a refund so don’t waste your money because that is what you will do if you purchase anything from this company.