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Great Customer Service
Vica called to confirm our door order and was willing to give any information needed in regard to the delivery. She had a very positive attitude and was super kind. I give her customer service a 10/10.
Murphy Door started in a parking lot in Ogden, Utah, in 2012. Jeremy Barker, a career firefighter and paramedic, built the first hinge system himself because he needed to feed his kids and couldn't find a hidden door that actually worked. He built one. Then people started asking for their own.Today we're the largest designer and manufacturer of hidden doors in the country. We've shipped more than 200,000 orders to homes across America. We build hidden bookcase doors, Panic Rooms, Gun Doors, Secret rooms, hidden wall doors, French doors, storage doors, Murphy beds, mirror doors, Functional hiding furniture, floating drop down shelves, and the hardware that makes all of it move. Every piece is custom, built to order by our own design team, not pulled off a shelf.We run three plants, all in the USA: Ogden, Utah; Lexington, Kentucky; and a hardwood mill in Rigby, Idaho, which we bought so we control the wood from the log to the finished cut. Our hardware division, Murphy Door Machine, builds every hinge, every mechanical lock, and all the Murphy Bed hardware in house. Most of this industry imports hardware and puts their name on it. We don't.We've made the Inc. 5000 list seven times. NAHB gave us Best of IBS, Best Indoor Product, in 2022. We hold patents on our door systems. None of that means much if the door doesn't work once it's hanging in your house, so that's the bar we build to.Jeremy still works fire shifts. And is the Utah CEO of the Year by Utah Business 2026. This is still a family-run, American-made company, and we plan to keep it that way.
Murphy Door® Showroom (murphydoor.com) has 173 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Vica called to confirm our door order and was willing to give any information needed in regard to the delivery. She had a very positive attitude and was super kind. I give her customer service a 10/10.
Caroline
Vica gave fantastic service and a clear review of the purchased product for verification! TY!
Ren C.
Great service from Savannah. Thank you!
Patrick
Savannah was great. Looking forward to receiving my door.
Jason S.
Very friendly and was able to assist me in modifying my order so there are hopefully no issues.
rob.lapham
If you need 10 or more characters here they are
Cindy K.
Vica is super communicative and friendly. Thanks for your patience and help with my order.
Barry K.
Savannah was great to work with and very knowledgeable about the Murphy Door product. She was very helpful in figuring out locking mechanism as well as changing our swing direction. I am certain she is the best customer service agent at Murphy Door