Jeff V.
Make sure you are getting what you want
I started planning our trip 1 year before we went. Mundo/Crystal Travel provides an affordable solution. I found out why it was so affordable. For our Italy trip to Rome, Florence & Naples, they booked on main flight (Seattle to Frankfurt) on Condor Air. We spent 10 uncomfortable hours sitting in Economy. The hotels they booked were out of the way. Our Rome hotel required a 30 minute bus ride just to get to the Metro Station. I changed our Florence hotel because it was 40 minutes outside of Florence. It would have cost us 140 euros each way to meet our tours. I changed our Naples hotel because the reviews said it was located in a very bad section of the city. Mundo/Crystal provides a value and affordable vacation alternative but it will cost you more in the long run. Do your homework and make sure the package they provide fits your needs, lifestyle and comfort levels, not just your budget. They were good to work with and always answered my questions quickly. Davis Jones and Stacy Kane provided valuable experience. Price isn't everything.
Response from MundotripSep 17, 2025
Dear Jeff, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Regards, [email protected]