Multiplay GameserversReviews of multiplaygameservers.com

Response from Multiplay GameserversDec 9, 2017

Hey, Apologies for the problems you found while using our service, we will investigate internally to find out where problems went wrong and how to improve on them. If you ever have any further feedback or concerns please contact us again and well be happy to sort it out. Thank you, Kevin Baker

Response from Multiplay GameserversNov 25, 2017

Hi Cole, I'm sorry to hear that you had issues with your server. It seems like your friends had some settings changed, as our support staff and yourself were able to connect to the server. If we can assist with anything else, please contact our support team.

Response from Multiplay GameserversNov 16, 2017

Hi there, I am sorry to hear about this, can you please provide us with the ticket ID(s) so that we can review this issue in order to make our service better in the future? Kind Regards, Jack 'CJT' Tribble

Response from Multiplay GameserversNov 9, 2017

Hello Martin, I'm sorry to hear that you've had a bad experience, however as my colleague mentioned in the last responses you had in your ticket 12 days ago, is that we do have an SLA of 12 hours. Unfortunately we do have other customers who send in tickets, so we can't send responses instantaneously. Regarding the issue with the payment, as I've explained in the previous two tickets you've sent in, that unfortunately we aren't able to modify your Paypal's subscriptions, so this needs to manually be cancelled yourself in the subscriptions setting of Paypal.

Response from Multiplay GameserversNov 9, 2017

Hi Kunde, I'm sorry to hear you had a bad experience with us. I can't seem to find any tickets of yours within the last 3 months or so. If you're having issues with your server, please contact our support team.

Response from Multiplay GameserversNov 6, 2017

Hey Zagan Apologies for this happening, we will review it internally and see what we need to improve on for the response times.

Response from Multiplay GameserversNov 6, 2017

Hello Mr S, Apologies for this happening, we will investigate into why this had happened and see about improving the system to not cause this issue again. KB

Response from Multiplay GameserversOct 23, 2017

Hello Sergio, I'm sorry to hear that you're having issues with our support. Have you tried contacting our support team, as I can't seem to find any tickets from you. You can contact our support here: https://support.multiplay.co.uk/support/tickets/new We look forward to hearing from you, so we can help you with your issue. Zak