Support guy called Jack T is an absolute hero. fast and extreamily helpful, brilliant service.
Response from Multiplay GameserversJul 1, 2018
Hi Willem,
I am glad that you had such a good experience with us, and I am glad that I was able to help!
If you have any other issues or suggestions then let us know.
Keep on Gaming!
Jack 'CJT' Tovey
JE
Joshua E.
Good value, great customer service.
Great, good value server hosting company. Customer service is top notch and really go out of their way to sort things out for you. Never had an issue with any of their servers, and the one issue I had with their FTP was solved in a couple of hours.
Response from Multiplay GameserversJul 22, 2018
Hello Joshua,
Thanks for the feedback !
We do our absolute best to provide awesome support no matter the time and day.
If we get an issue we try to resolve as quickly as possible.
Kind Regards,
Magnus
JK
Jamie K.
Fast Support Team!
Awesome support team. Always super fast, super friendly. I've been helped by Kristian "Magnus" Jackson several times, and every time the employee has been amazing at helping with my server needs. Even thou I don't always rent a server, any time I do I go to Multiplay purely for the service.
Response from Multiplay GameserversJun 15, 2018
Hello Jamie,
Thank you for your feedback.
We hope to continue giving you a great service with excellent support!
HM
Hugo M.
Never seen a support service as fast as…
Never seen a support service as fast as the Miltiplay one!
Response from Multiplay GameserversJun 14, 2018
Hello Hugo,
Thank you for your feedback.
We hope to continue providing you awesome support!
CA
Christian A.
Quick help
Quick help, great uptime.
Recomended.
Response from Multiplay GameserversJun 13, 2018
Hello Christian,
Thank you for your feedback.
We hope to continue providing an excellent service with as little downtime as possible.
PA
Patrick
Low latency
Low latency, great customer service.
Response from Multiplay GameserversJul 22, 2018
Hello Patrick,
Thanks for the feedback.
I hope you're enjoying your server !
Kind Regards,
Magnus
VA
Vault
Been with Multiplay now for over 6…
Been with Multiplay now for over 6 months running two Ps4 clustered Ark servers. (Auzzie Bogans) Join us.
Critical feed back is;
-Server performance is excellent: I’ve been in a server from a major competitor for a similar period of time and Multiplay server reliability and in game performance is better.
-They have servers in Oceania: If you live in South East Asia, Australia and New Zealand, Multiplay is the best option.
-Customer service is excellent!: I cant compare to anyone else as I have not used another service but with the 5 tickets I've raised (4 times was just to ask a question), after raising the ticket and doing something else for a while, upon checking my email, there was a response everytime!
The first ticket was raised for a server issue, they sorted the problem quickly and provided information on what the issue was and what they did to resolve it.
-Downside: where Ark is concerned for PS4, you need to learn how to modify the two ini config files to change settings, even for simple things like lockable containers. Its almost as if the ini files they have provided are from 2015. Thats not the hard part though, as modifying these files is simple enough, its getting a hold of the command strings is the difficult bit.
If your looking to start a ps4 server, jump into an auzzie bogans server and track down an admin, we can provide you with a file to upload.
Overall I highly recommend Multiplay as a first choice for hosting.
Response from Multiplay GameserversJul 22, 2018
Hello Vault,
Thanks for the lengthy feedback !
We really appreciate the time you have taken to put this together.
We pride ourselves on our awesome support coupled with our cheap servers.
Kind Regards,
Magnus
HE
Henning
Its great love it
Its great love it
Response from Multiplay GameserversJun 8, 2018
Hi Henning,
I am glad to hear that you have had a great experience with us and if you have any suggestions on things we could improve then please let us know!
Keep on Gaming,
Captain Jack Tribble