Multicopter WarehouseReviews of multicopterwarehouse.com

The service I received from Multicopter Warehouse was very average. I ordered a $600 DJI CrystalSky video monitor and was shocked when I opened my package to see that it was shipped with no bubble wrap protection. I encountered some issues getting the monitor to work properly so I called Multicopter's customer service and was given some conflicting information. Eventually I ended up going back and forth via email with the owner (Kerry Garrison). I wanted to speak to Kerry via telephone so I called the company and asked to speak to Kerry. I was informed that he was helping someone else at the time so I asked the customer service rep to have him return my call. I never received a call back from the owner and that speaks volumes about a company. I consider myself very knowledgeable in the RC world and didn't have the time to go back and forth via email. Unfortunately, I will not be a returning customer with this company...

my experiance was incredible with multicopterwarehouse! I ordered an inspire 2 combo with package and free portable river power bank which was a $800 upgrade for free! I use the power bank daily for charging all 3 drones and all of their multiple battery sets! I have had no issues with my inspire 2. Upon personal request I was even able to receive the original foam case with the purchase free of charge! I have nothing bad to say about this company despite some bad reviews I have only good to say

Good service. A hiccup with the shipping, but they quickly made it right.

I ordered the Mavic Pro Platinum when it was first announced. It took a while for DJI to ship them but through the whole process Chris from Multi Copter was extremely helpful and made the whole process worth a million stars.

Great service both on the retail side and repairs for my UAV's. I make multi thousand dollar purchases for my equipment. MCW is my go to resource.

These guys are the best! They will do anything and everything they can to get you your order. I've bought all over the world and this is my favorite place to purchase any drone equipment.

not much to say i ordered it few days later it arrived got what i ordered no complaints

When someone buys from Multicopter Warehouse they feel like a partner, not just a customer. They take the extra steps to make sure you know what you're buying and that you know how to use it effectively and safely. Multicopter Warehouse is truly leading the way in the drone retail space.