無印良品Reviews of muji.us

Muji is my aesthetic. I love all of their stuff. Minimalist. Easy to the eye. Very functional. This review is for every Muji store I've been to in Asia and in the US. The staff are accommodating and wont bother you while you walk around to check their items out. When you call for help, they would help. Whenever I see a Muji store, even if I don't need anything, I can't resist but take a look. Their products always make my life easier.

I love Muji! I've ordered from their online store a lot and nothing had ever went wrong. Of course, covid delays but I'm patient. Shipping is kind of expensive and I wish they would offer a flat shipping rate or free shipping limit. The ship by weight is kind of outdated and can deter customers from ordering online. Wish they more things on their online store, their stores carry a lot more stock. Their brick and morter shops are lovely! Love the one in Portland. Such nice staff and there's never a lot of people so it's nice to shop and walk.

Love their brick and mortar shops in the Bay Area. The stock could be better. I haven’t ordered anything online, so I can’t speak for that. The shops are better in Asia of course. The stock in their stores is very low and their most popular items are the ones that are always in stock which make sense.

they are simply ashamed: I placed an order almost a month ago and it is still in preparation. I wrote and do not reply, absolutely not recommended!

Nonexistent customer service. Purchased a humidifier, it broke within ten days. Emailed for a replacement, never received a reply. Do not purchase from this company.

Avoid ordering from this company! Online checkout doesn't send a confirmation, doesn't inform you of shipping company or policies, and you can expect silence from any attempt to contact their 'customer service' department. All around, I ordered a product three weeks ago, they had no problem taking my money, but there has been no communication and no products received. Again, avoid ordering online from this company!

Muji offers simple, well-made Japanese products for your home. Everything is functional and pricing is reasonable. I've gone to the store on 40th in NYC, so I've only shopped in-store and not online. It's a fairly large store, sometimes not fully stocked. I've purchased housewares from Muji that I'm very happy with. Nice staff.

Great products and services. Thanks