M&T BankReviews of mtb.com

This review is specifically for the M&T Bank app. The most frustrating thing about the app is that you are not able to set up automatic recurring payments. Additionally, even though I’ve set up face recognition, logged in using my username, password AND 2step authentication, I ALSO have to call and have them unblock my account so I can PAY them. What kind of bank doesn’t want their money repaid to them??! What kind of bank doesn’t have an autopay feature in the 21st century? Yes! Correct! Ding! Ding! Ding! M&T Bank!

They have an employee named Nick D who goes online and talks dirty about underaged girls. He also insults adult women but his views on children is repulsive. This is who this bank employs.

Camping World gave my loan to M and T bank last August. They’re HORRIBLE! They won’t allow me to pay extra on the principal unless I mail in a check. They lied to me and said anything I paid over the normal payment would be applied to the principal but it all went to interest. I got conflicting answers every time I called. They are thieves and they should not be in business. DO NOT USE THIS BANK. They will STEAL your hard earned money.

I am unable to log into my account this is ridiculous at this point why is it y'all system is always down

This bank is an embarrassment. I had a fraudulent charge on my credit card at a Walmart in Mexico for $690.93. I was told to cancel my card, which I did, and my account would be credited in 2 hrs. That didn’t happen. Called back after being on hold for over 20 min. & told it would be credited that evening. That didn’t happen. Called the following day on hold for over 30 min. & told it would be 10 days after an investigation. I told them it was unacceptable & would like to speak to the supervisor & asked for the name of the head of the fraud dept. then was hung up on. Called Walmart fraud dept. several times to try & find out what items were purchased to see if they were placed for sale on social media & whether M & T Bank contacted them & they, expectedly, would not release any information. Called the bank once again to find out the status of my “alleged” dispute, once again, to no avail. Please do your due diligence when choosing a bank. M & T Bank should not be on your list.

First, there's a nasty auto message when calling M&T, a message that says, "We're trying to collect a debt." Then, the rep failed to do a little more research and get the pay off information I requested.

this evil company sends out notice of missed payment *backdated* but so late that it arrives1 day prior to the last day the fees can be paid before late fees would apply. In other words: this company is actively engaging in late notice and deceit in an effort and effect that encourages the accrual of late payment and associated fees. DON'T DO BUSINESS WITH THIS BANK IF YOU CAN HELP IT.

If I could give zero stars , I would. People go somewhere else . Unfortunately I was given this bank from a RV loan with Camping World. Have had nothing but problems with online services. I will be paying this note off immediately as I dont want them to make any money on my loan. Again go elsewhere for banking services!!!!