Rob M.
Inspect Poles Regularly
DynaLock Explore 3-Section Alumunium Backcountry Poles, after about 2.5 season of use the poles developed cracks in the aluminum pole sections at each lock point. Fortunately I noticed the cracks before the poles broke at best ruining a day in the backcountry at worst causing injury or worse. My first attempt to resolve the situation through customer service offered a 15% discount to replace the defective product subsequently the company offered to replace the product which is appropriate given the defect which was hopefully a one off incident. Inspect your poles for safety.


