MrsbathroomsReviews of mrsbathrooms.com

Wow reading these reviews there’s no shock there before you order ya new bathroom off these cowboys just read this they charge a fortune and use cheep tat materials propper bodge job aswell and if ya complain like my shower tray beading is coming away not even bean in a year they don’t want to know cowboys to say the least and its that bad there operating in a different name hmm save ya money stear well clear of these muppets fact

My parents were ripped off by Steve Brook and his merry band of fellow conmen namely Phil Prior, Paul Newton and Richard (R&M Services Willerby). They enlisted him in January and paid out a large sum in advance. The job was to knock through existing separate toilet and bathroom and fit new shower, bath, toilet, along with a downstairs WC replacement including all tiling. I contacted Citizens Advice Bureau due to the following: • Bare live electrics left hanging from various points in the bathroom. • Failure to remove all old bathroom equipment. • Bath was fitted prior to any preparation work being completed (blown plaster all around the room). • They proceeded to tile one wall prior to any prep work – my dog’s legs are straighter than the tiling completed by them, so I demanded this was removed. • They fitted a new doorway TWICE, both times this was not level, nor flush, nor in the correct position. • Failure to remove an old door frame, they were going to tile over/around it. • People (cannot call them Tradesmen) failed to arrive when we were told they would be on site. • Following formal complaint by email, they still did not respond in a satisfactory manor, nor address all the issues. • I constantly requested Steve Brooks contact me, he never did, nor did he answer the phone to me (cowardly little conman). • Final straw prior to them being kicked off the job was they disconnected the new bath as I had demanded the room needed to be taken back to brick and they proceeded to flood through the floor into the kitchen. When I shouted to them that they had caused a leak, they even denied it was them (the bathroom is directly above the kitchen). Leak was caused by them by not closing off the water supply to the bath before removal. • At this point and after we checked the renewed doorway which was even further out of alignment, they were told not to come back to the job, thus meaning we had to pay for trusted traders to come and correctly complete all works. **The above list is just a small amount of the issues we faced.** Steve Brooks was issued with a Pre-court warning, to his home address, the address listed on Companies House and the address on the back of the contract. Both the letters to his home address and address listed on Companies House were signed for. The one on the back of the contract was never signed for – no one there, isn’t it funny that if you want use your right to cancel within 14 days, this is the address you have to write to! Steve Brooks actually got in touch with me following receipt of the pre-court warning and proceeded to try pass the buck and make excuses, he could not and would not address any of the issues I stated. We took them to court and were awarded a CCJ, as like other’s he did not show up to court. We enlisted a debt collection agency, however this cannot be enforced because his business address is his accountant. This is a major loophole, which he clearly knows and is getting away with ripping people off by thousands of pounds (no wonder he can afford a house in Spain too hey). This is why he is not bothered about any CCJ’s against him. Please feel free to contact me on ripped_off_by_steve_brooks(at)outlook(dot)com. We need to work together to make this conman pay and prevent him from ripping people off going forward. To the person that posted about Doncaster Trading Standards, I will certainly be getting in touch with them.

Reading the reviews, I have nothing much to add except that there OSS clearly a pattern by Steve Brooks, John Newton, and Phil Prior. It is either deliberate criminal behaviour, or incompetence. I took them to the small claims court, and they never showed up so now I’m going to be going through a debt collector. However, if anyone else is having this problem then let’s find a way to get in touch because I am considering criminal prosecution for fraud. Did a bathroom, and while this went okay that is because they subcontracted out the fitting (and reading the reviews I’m so glad about this). However, I ended up doing almost everything in regards to ordering equipment, managing logistics and communication. They ordered the wrong fittings, not on time, late, and denied there was ever a problem.

AVOID conmerchants. Planning on making an application to small claims court against Steve and his band of merry conmen. Awful Jon done, things have broken, finished off badly (holes in grout, handles falling off, wrong items delivered) Over charged by thousands and did a dreadful job. Please find someone else See you in court steve

I’m so sorry to keep reading these reviews about Steve Brooks and his various rip-off companies. I too fell for his patter and paid for a kitchen that was abandoned by Brooks and his merry men. After nine weeks I was left with a kitchen with no cupboard doors, no power points, unfinished flooring, no shelves in units, no fridge, no washer, no microwave, etc and no workmen! Took him to small claims and won but he has still to pay the order against him. Please if you are reading this and have been subjected to similar treatment through Kitchen or Bathroom Supreme Ltd, or Mrs Kitchens or Bathrooms Ltd (his latest companies) then inform Doncaster Trading Standards at Doncaster Council (they just need enough of us to complain to enable them to stop him in his tracks). My experience was in August 22 through Sep 22.

They charge a lot of money for an ok job. However don’t expect any follow up services. My shower has been leaking for nearly 2 months and no one gets back to you. Avoid like the plague.

Bathroom sink is coming away from the wall cabinet not fitted properly no router used for pope work open edges Bathroom again Bath panel is awful.the amount of money I've oaid it's disgraceful The bathroom I've got is no better than what I got from the council when I gad to move in there in fact that was better

Steve Brooks is a scam artist who sells you a dream which turns into a nightmare. Our bathroom took 5 months to complete after Steve Brooks left us to finish the work ourselves at significant cost. This was due to the tiling bodge job by Phil Prior who Steve Brooks promoted as his best tradesman. Large areas of tiles, mosaics and trims had to be ripped out and replaced. The tiler who corrected the work said it would have been easier to rip everything out and start again. Phil Prior said he was the man Steve Brooks sends in to sort out the bad work of other fitters! Steve Brooks says he will manage every aspect of your project from start to finish. He took responsibility for nothing except banking the money - as soon as we had a problem we were on our own. If you try to raise an issue he will invent or twist facts and resorts to one line texts and emails which look like English but make no sense. Steve Brooks is a rogue trader who is oblivious to the stress and misery caused by his unscrupulous behaviour. Negative reviews reveal a pattern of botch jobs, bad practice and angry customers who are left to fix the mess created by Steve Brooks and whichever fitter he can find to do the work.