MrsbathroomsReviews of mrsbathrooms.com

Extremely frustrating experience dealing with this company. I ordered a bathroom unit after being promised a quick turnaround, but weeks passed with barely any updates. Every time I contacted support, I received vague answers or excuses instead of clear information. When the order finally arrived, parts of the unit looked cheaply finished and there were visible marks that should have been caught during quality checks. What made things worse was the after-sales service. Trying to resolve the issue felt impossible — calls weren’t returned, emails were delayed, and no real solution was offered. For the amount charged, I expected much better quality control and customer care. The whole process caused unnecessary stress and delays to my renovation project. Definitely not a company I would use again.

It’s the company by Steve Brooks , who owns / owned numerous companies and hides his tracks. Building Cowboy money making gang Public-record info re: Steve / Stephen Brooks and bathroom/kitchen companies Posting this for anyone gathering evidence about bathroom/kitchen traders connected with Steve / Stephen Brooks. This is based on public Companies House records, public websites and public reviews. Please verify and screenshot everything yourself before relying on it for court, Trading Standards, Citizens Advice or Action Fraud. Companies House names found Companies House officer records for Stephen Paul Brooks show connections with: * Bathroom Supreme Limited — active; formerly Steve Brooks Bathrooms Limited * Steve Brooks Kitchens Ltd — dissolved * BKB Interiors Ltd — dissolved * SCA Associates Limited — dissolved * K and B Makeover Limited — active; formerly Kitchen and Bathrooms Makeover Ltd * KB Design Limited * Mrs Kitchens Limited — dissolved * Kitchen Supreme Limited — dissolved * Design Supreme Limited — dissolved * Sawn Stone Memorials Ltd — dissolved Companies House also shows Annette Brooks connected with: * Mrs Bathrooms Limited — dissolved * Mrs Kitchens Limited — dissolved * K and B Makeover Limited * KB Design Limited * Design Supreme Limited Notably, Mrs Kitchens Limited filings show Stephen Paul Brooks was appointed director / PSC on 13 December 2023, then ceased/resigned on 27 December 2023, with Annette Brooks appointed again. My own lead came through: nottinghambathroomfitter.co.uk The website lists: * 0115 697 2277 * 0115 824 4280 It advertises bathroom fitting, wet rooms, disabled bathrooms and renovations. I could not find a clear company number, named owner/director, registered office or legal contracting entity on the site. Mobile number 07933 850737 The mobile number 07933 850737 / 07933 850 737 appears publicly on: Yorkshire Rose Bathrooms Ltd * 07933 850 737 * Suite 34, Cariocca Business Park, 2 Sawley Road, Manchester, M40 8BB Companies House shows Yorkshire Rose Bathrooms Ltd, company no. 16736480, incorporated 23 September 2025. CU Plumbing & Heating / CU Plumbing & Heating (Yorkshire) Ltd Website lists: * 07933 850 737 Reviews / public allegations Trustpilot reviews for mrsbathrooms.com contain multiple customer allegations naming Steve / Steve Brooks, referring to incomplete work, name/address changes, no-shows and poor workmanship. These are allegations, so please treat them as such and screenshot anything relevant.

Hi Linda's how did you get your money back you are the only one that I know of that has my kitchen and bathroom is dropping to bits

Well well well Stephen aka Gary Brooks - yes people he’s had to change his name because even his suppliers his ripped off!! I have my own story and if you google search KB Designs Ltd and also Kitchen & bathroom makeovers Ltd you can leave a review to help other folk before they end up in the situations we have!! We all need to get together and take them all on full force!! We got our money back because we put a claim into court but we just didn’t do him we did his wife too Annette Brooks who is also the owner of Kitchen and Bathroom makeovers Ltd. Believe me Stephen is a very cunning sales man and a crook along with Phil who will try and play good cop but he is just as bad as Stephen!! As for me not liking you Stephen when you came to do the quote - yeah that because certain individuals have 6th sense and I knew you was a crook with 5 secs of clapping eye on you! Unfortunately my partner had no sense and wouldn’t be told!! Stephen enjoy your freedom because you may think you are untouchable but your not and my senses are telling me you and Phil are going to feeling it REAL soon

Well what can I say after reading all the reviews that people have written and only one with positive review which of course is Steve brooks mate, I am in the same boat, in process of taking him down the legal route and also altering trading standards across the midlands to this man’s companies and merry man including the fraud squad, I am also going to contact tv media fraud and scam programs in order to get myself and others justice it’s time these people serve some of our majesty pleasure.

MRS bathroom now operate under the name KB design Ltd. I unfortunately did not read any reviews before employing these incompetent-in the words of our Electrician-"near criminal"individuals.Lucky for us the Tiler did not turn up to finish the job,he did not turn up 3 times as promised.This finally made me search for reviews and thereafter double check Mark Bryants work .Mark had left the electric cables in the loft in such a way as to be a fire hazard-attempting to disguise his handiwork by piling insulation material on top.we have photos as evidence.on top of that they left the wrong trap for shower,AVOID AT ALL COST!! IF YOU HAVE HAD WORK DONE BY Mark Byrant,especially electric work get it checked out.Philip Prior and Paul Newton were our point of contact.3 weeks in we are still correcting the shoddy work perpetrated by these cowboys now operating under the trade name KB DESIGN Ltd. Trading standards have been informed

Anyone checking on Mrs Bathrooms Ltd please note this Company was dissolved by con man Stephen Brooks in Aug 2024 if he is still trading under this name he needs reporting. Do not use any Company associated with Stephen Paul Brooks

Do not be fooled into using MRS Bathrooms. We unwittingly went with them after using a big company who obviously contacted the work out to Steve and his crew. After waiting almost 6 months to get snagging sorted, the origional company actually sent someone else entirely to do the work. This company said they are forever sorting Steve's fitters work.. Just over a year down the line and we now need to have the bathroom ripped out and redone as the water damage has been there since day one and we're only now seeing it... absolutely disgusting company.. AVOID!!!!