Mr. ChristmasReviews of mrchristmas.com

I received my item broken. Can’t get anyone to email me back after I sent my proof of purchase and pictures.

I only received one

I've ordered from Mr Christmas for the last two years. Last year I ordered 6 items. When I opened them for the holidays I found the music box was broken but because of the length between my order date and discovery there was nothing to be done. Fair enough. This year I received a wrong piece. I had ordered an inflatable but received a pink ceramic tree. As of today there has been no resolution. There's no phone number so everything is email and response time is very slow. I just want what I had ordered and paid for.

One item received was damaged. I wrote an email, received an initial reply that the issue would be reviewed and I have not heard back since. Despite sending a 2nd email on Friday 1/9.

Product not as anticipated/reviewed. No phone to contact. Very poor response to emails.

My experience is a mix of good and bad. I have sent TWO emails to the customer service email address in regards to my order. I have yet to receive a response concerning my order. The snow globes are next to junk — each one has a defect- and the light battery doesn’t want to stay lit. Would not recommend to anyone. The glass Christmas tree was okay but disappointing— I thought it would be clear glass and not painted silver. The green Christmas tree was beautiful and very pleased with it. I have it up and plan to keep it up year around, using it as a night light. I would recommend it. And the little green tree ornament is also excellent. That was the reason why I made the order in the first place. A little church in Kansas was passing them out at Christmas. Love it so much it lead me to your website- because I had never heard of you. I would still like to have an answer to my issues—- maybe this can get that done. Thank you Linda Oklahoma, USA

I bought a few items from this business earlier in December, and the most important one arrived damaged. I reported this the same day I received it and asked them to please expedite it that it was a Xmas gift and very important. They said no. To date this issue has not been resolved yet; about a month after I originally placed the order and way after the holidays. Don’t buy from this business unless you can afford to be out of your money for weeks until they do something about it and enjoy the aggrevation

You sent me the wrong item, I sent you proof that you sent me the wrong item and you still won’t give me a refund so I’m never ordering from you again and neither will any of my friends or family