Mr. ChristmasReviews of mrchristmas.com

Great concept, but should be better executed, the sound does not come thru the hand held earpiece, and the volume is VERY LOW, hard to hear Santa talk to you, especially with excited children. Also, there was no obvious info about having to pay for minutes, so that felt shady as I found out after purchasing that minutes needed to be purchased separately. You should just raise the price and include plenty of minutes once you make the phone/AI better.

I like the rope ladder climbing Santa it works good . but, on the box and all the ads I seen said it came with a volume control. I even sent an email asking for them to tell me how to work the volume as there is no knob on it. The reply I got said to keep pushing the button for the sound and it will control the volume, when it did not work I sent another email asking what was the right way to control the volume. The reply I got was there is no volume control and its just an on or off. I live in a complex where I need to turn it down. I put tape over the speaker and its still to loud. I have some of Mr Christmas tree topers and other display items and they work just as it said they would. I wish this one did. If you can help me with this I will change my star to 5 stars and just want to use it as the box and all the ads say it would do. Thank you

This is a great idea and scary at the same time. But the down side is the hidden cost of minutes. What a shame. You pay $100 for something only to use it get your kids hopes up then stick the parents with $20 for 60 more mins. Talk about Christmas greed. Again, kids LOVE IT, but the parents know better.

Several bulbs were off the main tree

It can get a little glitchy with the connection and cuts out.

Quality and no directions included.

Quality of product.

One of the 36” candles base fell off, it looks like the glue let go.