Mr. ChristmasReviews of mrchristmas.com

Your customer service is atrocious..tell them to stop lieing to customers..

None of my squishy ornaments work. I’m trying to find out how to return them. Very disappointed. Mr. Christmas usually hits it out of the park.

I got an all white thinking it was going to be white lights I got it it has ugly yellow lights on an all white carousel it’s hideous but if I send it back it was like over 100$ in shipping .. sooooo disappointed this was very expensive

Received a damaged item, been waiting on a resolution since 01/04. Unacceptable customer service and poor product quality, such a shame.

I bought the Grinch climber with the sleigh for my husband for Christmas. It was broken right out of the package. I have contacted customer service several times and still have not received a solution. I received 2 emails back asking for videos in which case I provided proof of it being broken. I have been sending the same emails with the videos attached since last Thursday and still have not gotten a response. I have a feeling I lost $130.00. I have several Mr Christmas items and this is the first I have had an issue with. I would not recommend buying online. I would go to the store. At least you can return it if it’s broken. Very disappointed.

Ceramic Tree was not packaged well and was received completely smashed. It's been almost two weeks and still no resolution from company.

Product arrived not working. Contacted Customer Service the same day I received. Someone wrote back but to this day I have not received a resolution as to if I'm being sent a new one or getting a refund.

Terrible company. Very slow customer service responses. They sent me a damaged item. I will never do business with them again.