MozReviews of moz.com

Hard, expensive and complicated to use. Customer service are the worse

MozLOCAL is underwhelming. Lack of insights on how to improve. Chat GPT is way better for a fraction of the cost. MOZ Local was not able to provide ranking data for my location. Big disappointment.

Thanks Moz, for the free SEO course. Wonderfully explained with video and proper notes to read after each video.

After 7 years as a loyal MOZ customer for local directory submissions, I experienced a significant decline in service quality. Our listings dropped from 115+ to just 32 in the past year despite maintaining the same level of engagement on our end. When attempting to address these concerns, I found customer support difficult to reach. The alternative SEO tools offered as part of thier bag of tricks weren't comparable to industry leaders like AHREFs. I discovered a competitor's link had been inexplicably added to one of my citations that contained my company's content, which raised serious questions about data management. Most concerning was receiving emails threatening that my citations would be sold to others when my plan was expiring - a practice that seems legally questionable for brand-owned content. This approach to customer retention feels inappropriate for a company in the professional services sector. Based on this experience, I can no longer recommend MOZ for directory submissions and suggest businesses explore alternative providers that offer more responsive support and transparent practices.

The "30 Days of SEO" course by Moz Academy was an excellent learning experience! I loved the structured, bite-sized format that made it easy to stay consistent and absorb key concepts each day. The content was clear, practical, and very relevant to the current SEO landscape. The way it gradually built up from basics to more strategic topics was very effective. I especially appreciated the hands-on tips and real-world examples that helped me immediately apply what I learned. Adding short video explainers and downloadable summaries could make it even better—but overall, it’s a fantastic course for anyone wanting to strengthen their SEO skills

Aneta was great to work with.. Caring, good communication, solved my problem and even threw in a discount along the way. - Thanks Aneta and the Moz team - for going above and beyond!

I've just completed an excellent Moz SEO training course that has prepared me for life. It was one of the best and most engaging practical training events I have undertaken. It was perfectly balanced between pitching technical fundamentals and following up with practical tasks that orientated you to becoming proficient using Moz and SEO. Please give me more. Excellent. Well done Moz. Keep up the good work.

I truly appreciate the flexibility they demonstrated in accommodating my specific needs.