MozReviews of moz.com

Ich habe seit vielen Jahren ein Abo. Leider bekomme ich seit ca. 1,5 Jahren die Zeitung sehr unregelmäßig, was sich in den letzten 3 Monaten nochmals verschärft hat. Im letztn Monat wurde die MOZ an 10 Tagen nicht zugestellt. Das Schlimmste ist aber, dass es niemanden interessiert. Wenn ich melde, dass ich keine Zeitung bekommen habe, lande ich erst mal unendliche Minuten in der Warteschleife, damit mir eine Mitarbeiterin des Callcenters immer wieder das Gleiche erzählt, nämlich dass sie eine Dringlichkeitsanfrage stellt und dann auch nie ein Feedback erhält!!! Ich war auch schon persönlich im Kundenservice!!! Fazit: ES INTERESSIERT NIEMANDEN!!!DANKE

Disgraceful company. Refused an initial refund (which was fair) and then took out more money from my account for a bigger package without me signing or agreeing to it! Then refused to refund me. I had to spend hours demanding via email and managed to claw back some it. They still haven't refunded me the full amount. Do not set up an account with MOZ.

MOZ is TRASH! Their services suck, they offer a free trial and then charge your card the minute the trial ends and refuse to refund, even if you don't use the service. Their customer service is non existent, they'll send you all kinds of marketing material all day every day, and now it seems they rely on AI to respond to emails or inquiries about anything. Terrible company, and as you can see from their online reviews and ratings, their a terrible software platform and company. DO NOT USE MOZ for seo. There are much better options our there. They're one step away from being legit scammers.

They fail your credit check even when you earn over 50K then keep bombarding you with emails with " still thinking about the phone you wanted? Riddiculous

Spam, spam spam. I contacted these spammers about the spam they were sending me. You can unsubscribe using the link they said. But I NEVER SUBSCRIBED in the first place I told them. What gives them the right to spam me without my permission in the first place. Spammers.

really grinds my gears when sites promote thier products and talk about 'free trials' then you go through these ellaborit/lengthy setups to get to the freed trial page, to me here the key word is supposed to be 'free' so you fill out more info to be declined because you use a special virual card for free trials because it was not actually even free. to me this is already a lie and false advertisement that is illegal in some countries.oh and taboot this is even worse....when the site is an SEO site. yep thenm its a straight up deal breaker.

Money started leaving my bank account to Moz. I missed the first one $90, very busy. Saw 2nd one, tried to cancel lots of back and forth. Got 2nd payment back. And a ‘credit’ for the first. Thieves. Today despite emails saying sorry to see you go the swine took another $90!!! THIEVES THIEVES THIEVES I’m a pensioner in England not an ‘SEO’ Formosa to rip off. Avoid avoid avoid, cannot be trusted. Assholes.

I have experienced ongoing reliability issues with MOZ. This is now the second time that weekly SEO data has not been delivered as expected. The first incident lasted nearly three weeks, and now the same problem has occurred again. For an SEO platform, consistent and reliable data is essential. When reporting stops for days or even weeks, it significantly reduces the value of the service and makes it difficult to rely on the platform for ongoing SEO monitoring and decision-making. What makes the situation even more frustrating is the lack of accessible human support. Customer support appears to be limited primarily to AI-driven assistance, making it difficult to get meaningful help or timely updates when critical issues arise. While MOZ offers useful features, the platform's reliability and support experience have been disappointing. Based on my experience, I cannot recommend the service to businesses or professionals who depend on consistent SEO data and responsive customer support. Poor reliability, repeated data outages, and inadequate support justify a 1-star rating.