MozReviews of moz.com

Since I first started building software 30 years ago, I've seen a steady decline in how companies respond to customer feedback, especially if you aren't an enterprise with multimillion-dollar budgets. Not so with Moz... as an individual customer, I identified a bug regarding cookie overlays in their PDF reports, and sent a message to customer service, expecting to be shrugged off or ignored. Instead, they stuck with me through the multi-week process of looping back to their product team, producing revisions, and listening to my feedback at each step until the problem was solved. Bravo! Great customer service... and their PDFs look *much* better now :-)

I think that this website is a great beginner tool for someone who is wanting to learn SEO for their business. There is a lot of information and learning on the tools available in Moz. They practically hold your hand on your SEO learning journey. While it may not have all features and the research depth of big name marketing stack companies, for its price point–it provides lots of value. Great Job Moz!

I have subscribed to MOZ for over 10 years - their services are great and support never fails to respond almost immediately. The best SaaS I know. Many thanks.

I was facing a login issue with my Moz.com account, so I reached out to Moz support. They responded immediately and coordinated with me in a very professional and helpful manner. Thanks to their quick assistance, my issue was resolved and my account is now working perfectly. I'm truly impressed with their fast response, clear communication, and overall quality of customer service. Highly recommended!

Site works well great price awesome customer service

One thing I especially appreciated was the Moz support team’s responsiveness and professionalism. They handled my account activation swiftly and made the process easy, addressing issues promptly and courteously. The level of customer care I received was outstanding, and they truly made me feel valued as a user. The platform itself is intuitive, with powerful SEO tools and resources that help make digital marketing simpler and more effective. Overall, Moz offers a top-notch experience for both customer service and product quality—highly recommended!

rapid solution

Great Customer Service!