MozReviews of moz.com

I like how they organize learning materials. It is very easy and user friendly.

They fixed a connection issue within 6 hours for my Google page and also provided me with resources to utilize their platform successfully moving forward.

Your speed and efficiency in resolving the issue were impressive, and it’s clear that your expertise played a critical role in the outcome. What’s more, I think that your streamlined SOP really paid off.

I took out a trial subscription to explore the functions. They were fine but didn't include a particular thing I was looking for. A month went by, I thought I had cancelled but didn't and so a charge went through. I emailed them to explain, they immediately understood and refunded the charge. I'm no expert on their technology but their service and business ethics are great.

Quick to respond - Knowledgable I recently had an issue regarding billing with Moz, and I must say, I was thoroughly impressed with how they handled it. From the moment I reached out, Eli M. (UK) response was not only swift but also incredibly helpful. The Eli demonstrated a high level of professionalism and a deep understanding of my concern. What stood out most was his readiness to resolve the issue in my favor. It’s rare to find a company that not only listens to its customers but also takes decisive action to ensure their satisfaction. Their prompt and favorable resolution to my billing query showcases their commitment to excellent customer service. It’s clear that Moz values its customers and prioritizes their needs. I highly recommend Moz to anyone looking for reliable and customer-focused digital marketing tools. Their product is excellent, but it's their customer service that truly sets them apart. Kudos to the team at Moz for turning a potential problem into a positive experience!

The Moz Technical SEO Certification provides a good foundation for SEO practicioners. The content was organized, well presented and digestible for those with a limited understanding. I felt that the assigned tasks could have been more fully developed. They assume that the user has the knowledge and access to tools necessary to complete the tasks. Also the content seems slightly dated. Overall I would recommend this course

excellent customer service, very responsive and accommodating

I used the free trial then realized I didn’t need the service. I forgot to cancel the trial and got pushed into a paid subscription. I reached out to the MOZ team and they were very responsive, very understanding and refunded me promptly which (unfortunately) in this day and age doesn’t always happen. Great look for the MOZ team, they do absolutely care about their customers.