MovingPlaceReviews of movingplace.com

I am trying to move my mom from Texas to Colorado by July 31, 2022. I contacted the Moving Place and spoke with Ben. He sent me an estimate on July 13, 2022. I called on the Monday, July 16 to get everything finalized. First he said he needed the addresses, which he already had on the estimate he sent me. When I gave him the addresses, he said he couldn't deliver to my house because we live on a dirt road. I told him fine, he could deliver to my daughter's house because she lives in a neighborhood with paved streets and is only 3 miles from me. Then he said he looked at the schedule and they wouldn't be able to move her items until the middle of August, which was 2 weeks too late. By this time it was too late to schedule another moving company. He seemed to be trying to get out of the agreement we had. Granted it was an estimate, but he told me I had until July 17 to get the signed estimate to me. He and I spoke on the phone several times and he never gave me any indication there would be any issues with the move. As of the time of this review, I still don't know how we are going to get her belongings to Colorado. Every company I have contacted is just too expensive.

They did a great job. They drop the trailer off when they said, pick it up and they said, dropped it off again when they said, and pick it up again when they said. Their price did not change. I would definitely use them again

Everything from start to finish was absolutely flawless. Please don’t change a thing, it’s an amazing company that helped us out more than we ever hoped for! We will tell everyone to use your services.

MovingPlace made all their deadlines, the trailer was on time and functional, and treated us with respect. They kept in touch throughout the entire process, and dropped and picked up the trailer when they said they would. I can recommend them heartily.

The worst moving experience I've ever endured. The first moving company they sent were unprofessional and seemingly unqualified. Three of the four movers arrived 40 minutes after we were told they would arrive. Within ten minutes of starting the owner tried to roll a full dresser onto it's side and snapped the leg. "It can't ever support it's own weight.... That's just wood glue." Wooden furniture wasn't protected while moving because the fourth guy was the one with bringing the blankets and plastic wrap, so nearly every piece of furniture got scratched (only a bookshelf made it out unscathed). Heavy boxes were stacked four high on a dolly so that the boxes at the bottom collapsed. Items that should have been plastic wrapped weren't. Metal objects were placed against wooden surfaces, and bikes were laid, unsecured, on top of a digital piano. We provided our own mattress bag, yet somehow it still got stained from the dirt in the truck. The truck was packed so poorly that we called MovingPlace and requested it to be redone. To their credit, they made efforts to match us with competent movers after the first crew, but by that time, the extensive damage was already done.

10/10. I’m so thankful to have heard about movingplace. I worked with several people from start to finish- everyone was great to work with. They helped to explain the whole process, helped accommodate schedule changes, and provided timely updates/ communication. For the trailer drop off and transit coordination, I worked with Daniel and he was fantastic. Using this moving method was perfect for me, as I had a one bedroom and was moving cross country. I received quotes from dozens of other companies and they were 1) significantly longer delivery ranges and 2) waaaay more expensive. My company wanted me to relocate using their provided movers- and it was 3x the price and 2x the delivery window. Cannot say enough good things about movingplace- they helped make a stressful cross country move much easier.

Excellent experience- I was informed about each and every step of the moving process. They kept in good contact with me along the way. They were also very price competitive.

Do not trust these folks with your move. I booked a move for a container to be dropped off on Friday and booked my movers for Saturday. On Friday afternoon Moving Place called me and said that the container would not be dropped off as scheduled and promised, and refused to give me a time that it would be dropped off. Obviously I had to cancel my movers and couldn’t rebook. MovingPlace offered no solutions and no refund. MovingPlace is just another untrustworthy, shoddy company in an industry full of them. EDIT: I’ve read their reply to my review. It’s worse than I originally posted. After failing to deliver on Friday, they committed to delivering on Saturday—multiple times in writing and on calls. So we moved our stuff outside next to where the container would be delivered. Lo and behold after hours and hours of waiting on Saturday, they called and said again that the container would not be delivered until Monday. I told them that we work on Mondays hence the importance for timely delivery, so they sent movers. But the movers’ container size differed from the one I ordered, so we were forced to abandon some of our property. Guess what—today is drop off day! But their delivery truck driver arrived and informed us something was wrong with the truck and they couldn’t drop the container off, and proposed that they deliver our container to a different location so we have to haul it back and forth. I just called MovingPlace to work this out and, per usual, they had no idea what’s going on. They’re just random brokers with phones and no control over quality. I do believe that at least one movingplace employee worked part of the weekend to help me. One female employee was great on the phone. But hard work on their end does not equate to customer satisfaction on our end, and I’m writing to customers, not her boss.